Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Auburn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
253 reviews
5 stars
127
4 stars
50
3 stars
18
2 stars
15
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers expressing frustration over repeated mistakes.
Food Availability
Customers noted that the location often runs out of popular items, including donuts and bagels, impacting their overall satisfaction.
Wait Times
Long wait times in the drive-thru and for orders were commonly mentioned, with some customers feeling it was excessively slow.
Quality of Food and Drinks
Mixed reviews on the quality of food and drinks, with some praising the taste while others reported issues like cold food and poorly made drinks.
- SDSheila Donovan6 days ago2.0Do you think when you order food you should at least get a napkin?
- WWwoodspirit98Nov 8, 20253.0Mediocre. They had almost no donuts at all. The DD in canandaigua is way better than auburn location.
- MLMegan LoPiccoloOct 18, 20252.0So the initial service around 1 pm. was great, they were sooo friendly!!! but later on when I went back to let them know that when I drank my pumpkin chai latte I had two hard things come out in my mouth, and I almost gagged. I knew that I had to go back and let them know what was wrong so that it doesn't happen to other people. I had no idea what it was it just felt like two stones in my mouth. Once I composed myself and figured out what they were I found, two coffee beans in my drink ok ik not a huge deal but someone who has a major gag reflex might have thrown up. When I went back to make them aware, because it really grossed me out, the cashier argued with me and told me that they couldn't sell lattes all day that day because the machines were down. I told her I was definitely here this morning and I got a hot pumpkin chai latte. She basically Argued with me like I was lying. This was all over the speaker, so I said I'm going to pull up and show you my receipt to prove to you that I actually did buy a latte today at this location. I showed her the receipt and then she was like, oh well I can't do anything about it you can come back tomorrow and talk to the manager. That happens a lot because the bean machine is right near the latte machine or something like that. So tell me why if it happens a lot they don't switch things around to remedy the problem. I didn't have time the next day to go back nor did I think I should have to go back to talk to a manager. I would not have made this review had the girl just apologized and said I'm sorry that that happened she was very unapologetic and pretty rude. I'm a very forgiving person and I don't like writing negative reviews, but I just think that that girl needs to step up her customer service game and show some respect for the customer. I should also add I tried to call the store three times just to let them know but you can't even get through to the store supposedly they don't have a phone line there according to the Ally. Thanks Ally for the great customer service. Not
- CBchester bowersOct 11, 20253.0Food was good. But they didn't have any bagel twists there apparently the bagel twists isn't popular in that location.
- EMErin MorrisseySep 27, 20251.0Went through the drive thru and the lady was very short and rude. When we asked what kind of donuts they had she wouldn’t list them because she was annoyed. We just left. Won’t be returning.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1578 Clark Street Rd, Auburn, NY?
Dunkin' in Auburn, NY is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What types of meals are served at Dunkin' Auburn, NY?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Can I order ahead using a mobile app for Dunkin' in Auburn, NY?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What special holiday drinks are available at Dunkin' in Auburn?
During the holiday season, you can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher at this Dunkin' location.
Does Dunkin' Auburn have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
What are some nearby attractions customers might visit before or after Dunkin'?
Nearby attractions include GameStop - Mall for gaming needs, Casa Azteca Restaurante Mexicano and Cantina for dining, and Bath & Body Works for beauty products, offering customers varied experiences around their Dunkin' visit.
Are there other coffee shops near Dunkin' Auburn at 1578 Clark Street Rd?
Yes, there is another Dunkin' nearby as well as Bakery and Coffee Shop options like Bradford Heights Delights for additional coffee and baked goods.
How can nearby retail stores complement a visit to Dunkin' Auburn?
After enjoying breakfast or coffee at Dunkin', customers can visit nearby retail stores such as Kohl's, Ollie's Bargain Outlet, and Deb Shops for shopping convenience in the same area.
What payment methods does Dunkin' Auburn accept?
Dunkin' in Auburn accepts debit cards and credit cards for payment, ensuring convenient transactions.