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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(356 reviews)

Business Details

160 State St, Auburn, NY
13021, United States
(315) 282-7384
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Auburn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
160 State St, Auburn, NY
13021, United States

Hours

Reviews

4.0
356 reviews
5 stars
175
4 stars
81
3 stars
47
2 stars
18
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional staff, with frequent complaints about incorrect orders and slow service.

Product Availability

Customers noted that the store often runs out of popular items and has broken equipment, impacting their experience.

Positive Staff Interactions

Despite negative feedback, some reviews highlighted friendly and helpful employees, particularly mentioning specific staff members who provided excellent service.

Order Accuracy

There were numerous complaints about orders being incorrect, with customers expressing frustration over not receiving what they paid for.
  • BS
    Brynn Semeraro
    Jan 4, 2026
    3.0
    The staff was confused by an order of a decaf latte. Literally they said they didn't think espresso drinks could be decaf and had to go check the machine... then were surprised to discover a decaf button! Also my donut was incredibly stale.
  • RW
    R. Wood
    Dec 7, 2025
    1.0
    Unprofessional and slow. Update: gave them another try. Ordered curbside. The employee came out, handed us the wrong food, then complained she was alone and couldn't handle curbside orders; guilting us for doing so. That sounds like a complaint for your boss, ma'am, not a customer. Oh well. Skip this dump and their drama.
  • ST
    sounds tv
    Nov 6, 2025
    1.0
    They speak negatively about the customers and give out incorrect orders.
  • JS
    Justice Salisbury
    Oct 31, 2025
    1.0
    Me and my fiance went to this Dunkin to get two large coffees one was supposed to be a large original coffee with 55 and 5 they made that incorrect in the other one was supposed to be a large french vanilla and they managed to miss that one up as well does terrible service all together they do not listen and they would rather than to actually get an order correct and when asked to fix order they give you the least amount and is rude about it
  • SS
    Sarah
    Sep 11, 2025
    3.0
    I don’t stop here often but I had to share this bacon! Absolutely sad. Almost 4 dollars for 4 measly strips of limp greasy bacon. Just poor quality.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Auburn, NY?

Dunkin' in Auburn, NY is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers delivery service but does not offer curbside pickup.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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