Dunkin'

4.1
437 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Auburn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2 E Genesee St, Auburn, NY
13021, United States

Hours

Reviews

4.1
437 reviews
5 stars
236
4 stars
98
3 stars
48
2 stars
25
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with some praising friendly staff while others report rudeness and poor service.

Product Quality

Many customers complain about burnt coffee and incorrect orders, while some enjoy the donuts and breakfast items.

Cleanliness

The facility is generally reported as clean, but there are concerns about food handling practices and employee hygiene.

Pricing

Customers find the prices to be high, especially for coffee and food items, with some suggesting better value options.

Staffing Issues

Frequent mentions of understaffing and slow service, particularly during busy times, impacting overall customer satisfaction.
  • TT
    Terry
    Sep 21, 2025
    5.0
    Just as always quick hot and friendly
  • KK
    Kon
    Apr 10, 2025
    1.0
    Went in today after placing my normal order with my drink and a bagel. After leaving, i went to eat the bagel and realized it had nothing on it and just had a package of cream cheese in the bag. After going back to Dunkin, the heavyset blonde told me, they do not spread cream cheese on bagels anymore and they did not have any vegetable cream cheese left, so I get what I got. Refused to spread it and had an attitude like I was inconveniencing her. Dunkin is suppose to be on the go, how can I spread something while driving to work? This place is crazy hit or miss, depending on who is working and how lazy they are for the day.
  • ID
    ITS Duck
    May 19, 2022
    3.0
    🍩
  • ZE
    Zach Van Etten
    Sep 29, 2019
    3.0
    The drinks were good other than that this place is slow they only had 2 people who where working behind the cash register and you would think because it is downtown auburn and the only coffee place in the area that it would be quicker.
  • DR
    Darleen Rex
    Aug 18, 2018
    5.0
    Clean and professional employees

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Auburn, NY?

Dunkin' in Auburn, NY is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sundays.

What type of food and beverages does Dunkin' serve?

Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and other comfort food items for breakfast, lunch, brunch, and dinner.