Brand Certified
Chipotle Mexican Grill
2.9(141 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1 Plaza Dr, Auburn, NY
13021, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(315) 975-4943
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ny/auburn/1-plaza-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4318
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Auburn NY is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.9
141 reviews
5 stars
46
4 stars
18
3 stars
9
2 stars
11
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and unprofessional staff behavior.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared, or missing items.
Cleanliness
Several customers noted dirty dining areas and unkempt conditions, impacting their overall experience.
Staff Performance
While some praised individual staff members for their friendliness and helpfulness, many reviews pointed to a lack of teamwork and care among the staff.
Management Concerns
Numerous reviews mentioned poor management practices, including being understaffed and frequently running out of popular menu items.
- CCC3reeTVFeb 20, 20261.0Honestly I love a lot of Chipotles food but in the last 5 months I have gone into their to get my usual salad and been out of their dressing 4 times sometimes even being told after I ordered the salad, we used to get it for the office much more frequently but as of late there is a 50% chance of not having stuff in stock so sadly it’s not worth the time going here anymore
- FFFaithful FollowerFeb 16, 20261.0One of the nastiest, dirtiest places I have ever walked in. I have seen cleaner rest rooms. Will not step into that place again. The employees were standing chatting with each other while they could have been washing all the food smeared tables and replenishing supplies.
- JCJean CooperFeb 9, 20261.0Last two stops here were pretty bad. 1. Waited half an hour after my mobile order said it was ready. No staff even paid me any mind while I was waiting 30 minutes. When I got my order, it was ice cold and had been done already but sitting on the back wall by the drive thru. 2. Stopped in before work for a burrito, as soon as I took it out of the wrap, the entire contents of the burrito fell out, sides of the burrito weren’t even rolled.
- ASAdam SchneiderJan 16, 20265.0Entire staff is doing an AMAZING JOB tonight as some staff called in and there are only 3 people coordinating the drive thru, cooking, and servicing the restaurant. A big shout out to who is working tonight as they deserve some extra for their teamwork and customer service! Awesome job!
- NNNinjaJan 13, 20261.0Poor Management. Charges for 1 extra side will go to Camillus. Super grizzle steak
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Auburn NY offer?
Chipotle offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced and wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Auburn NY?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Auburn NY?
It is located at 1 Plaza Dr, Cayuga, Auburn, NY 13021, USA.
How can I place an order online for Chipotle in Auburn NY?
You can order online through their website https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
Does Chipotle Mexican Grill in Auburn NY participate in a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What is the contact phone number for Chipotle Mexican Grill in Auburn NY?
The main phone number is +1 315-975-4943.
Which nearby coffee and bakery shops can I visit when at Chipotle Auburn?
Panera Bread, a coffee shop, cafe, bakery, salad bar, and sandwich shop, is nearby for coffee or bakery items before or after your meal.
Where can I find automotive services near Chipotle Mexican Grill in Auburn NY?
Nearby automotive options include NAPA Auto Parts, Auburn Chevrolet GMC (car dealer and repair), Summit Chevrolet Buick GMC, and Bidleman Ford for parts and services.
Are there any nearby wholesale clubs or gas stations around Chipotle in Auburn NY?
Yes, BJ's Wholesale Club is nearby, offering wholesale shopping and a gas station, as well as BJ's Gas Station and BJ's Tire Center for automotive needs.
What nearby services are available for banking, shipping, or phone needs close to Chipotle Auburn?
Nearby services include LNB Banking for financial needs, UPS Alliance Shipping Partner for shipping, and Verizon Authorized Retailer – Victra for mobile phone services.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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