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Dunkin'

3.7
(243 reviews)

Business Details

2502 31st St, Astoria, NY
11102, United States
(718) 726-6982
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Astoria, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2502 31st St, Astoria, NY
11102, United States

Hours

Reviews

3.7
243 reviews
5 stars
102
4 stars
53
3 stars
35
2 stars
12
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unwelcoming staff, with several instances of poor service and miscommunication.

Cleanliness

The cleanliness of the location was inconsistent, with some reviews noting dirty conditions and others praising the cleanliness.

Product Quality

Customers frequently complained about the quality of food and drinks, including stale donuts and poorly made beverages.

Efficiency

Service speed was a common issue, with many reviews highlighting slow service and inefficiency, especially during busy hours.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good coffee, indicating that there are positive experiences to be had.
  • M1
    MzNewYork 1
    Feb 17, 2026
    5.0
    Every Dunkin - same feel and flow
  • BJ
    Baaj Jutt
    Feb 12, 2026
    1.0
    I take ice late and they gave me just milk no taste of caoffe and nothing Not recommended Ever 😓
  • PS
    Philippos Sidiroglou
    Jan 8, 2026
    5.0
    This is the best Dunkin with the best staff
  • JJ
    Joy
    Oct 11, 2025
    1.0
    super rude employees.
  • JR
    John Rizzo
    Sep 23, 2025
    2.0
    Not an efficient location. Poor service. They don’t really understand service or speed. They will prioritize people ordering at counter/register over mobile orders placed and can’t handle giving people straws as they’re way hidden in the back. Super slow Don’t go here if you’re in a rush- otherwise order at the cashier directly

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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