Dunkin'

3.7
239 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Astoria, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2502 31st St, Astoria, NY
11102, United States

Hours

Reviews

3.7
239 reviews
5 stars
99
4 stars
53
3 stars
34
2 stars
12
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unwelcoming staff, with many customers expressing dissatisfaction with the service quality.

Cleanliness

Several customers noted cleanliness issues, including dirty cutting boards and moldy donuts, although some mentioned that the place was clean during their visit.

Order Accuracy

Many customers reported issues with incorrect orders and slow service, particularly during peak hours.

Product Quality

Feedback on food and drink quality was mixed, with some enjoying the coffee and donuts while others complained about stale or poorly made items.

Atmosphere

The atmosphere was described as uninviting by some, with complaints about the lack of seating and charging spots.
  • JJ
    Joy
    Oct 11, 2025
    1.0
    super rude employees.
  • JR
    John Rizzo
    Sep 23, 2025
    2.0
    Not an efficient location. Poor service. They don’t really understand service or speed. They will prioritize people ordering at counter/register over mobile orders placed and can’t handle giving people straws as they’re way hidden in the back. Super slow Don’t go here if you’re in a rush- otherwise order at the cashier directly
  • RB
    Rine Ben
    Aug 29, 2025
    1.0
    They triple charge people in this place
  • JL
    Jacobo lopez
    Aug 26, 2025
    1.0
    Staff is rude there is not charge spots
  • SS
    Suave Stackz
    Aug 11, 2025
    1.0
    Everytime I get a Brown Sugar Shakin Expresso drink it is disgusting here. Its been twice now. It tastes like a cup of ice milk.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' at 2502 31st St, Astoria, NY?

This Dunkin' location is open from 5:00 AM to midnight Monday and Sunday, and 24 hours Tuesday through Saturday.

Does this Dunkin' offer delivery and pickup services?

Yes, Dunkin' at this location provides both delivery and curbside pickup services.