Brand Certified
Chipotle Mexican Grill
3.1(375 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3173 Steinway St, Astoria, NY
11103, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(347) 448-5619
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ny/astoria/3173-steinway-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3312
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Steinway Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.1
375 reviews
5 stars
136
4 stars
56
3 stars
27
2 stars
30
1 star
126
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including inattentiveness, rudeness, and long wait times for orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked or overcooked items, and portions being smaller than expected.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and issues with food containers.
Order Accuracy
Numerous customers experienced problems with incorrect orders, including missing items and wrong ingredients.
Employee Attitude
There were multiple mentions of employees displaying a lack of professionalism and poor customer service.
- MRMaxwell RobbinsFeb 17, 20261.0No rice, out of protein, every soda at the fountain was out as well as ice… oh and no forks in the entire store according to staff. Literally had to make my order by picking from the litter. What a shame.
- DMDanica MandicFeb 7, 20261.0I got food poisoning and threw up all night ended up in ER because of stomach pains. I never want to walk past them again
- JLJason LiaoJan 28, 20261.0they ran out of chicken and i was forced to get steak and then on top of that they skimp out on the portions
- JNJosh NortonJan 13, 20261.0Placed an order online and it’s over 20 minutes past the ready time. On top of that there’s a pile of to go bags behind the counter and a line of people for pickup, and nobody has asked for a name or tried to let ppl pick up for over 10 minutes.
- EHEvan HaqueJan 9, 20261.0Bad chipotle, employees act like the meat is being deducted from their paychecks
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours for Chipotle Mexican Grill on Steinway Street?
Chipotle Steinway Street is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Astoria?
It is located at 3173 Steinway St, Astoria, Queens, NY 11103, USA.
Does Chipotle Steinway Street offer in-store pickup services?
Yes, Chipotle Steinway Street offers in-store pickup for orders.
How can I order online from Chipotle Steinway Street?
You can order online via their official website or the Chipotle app using provided quick links.
What type of food does Chipotle Mexican Grill serve at the Steinway location?
They serve customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Is the Chipotle Mexican Grill on Steinway Street welcoming to LGBTQ customers?
Yes, this location welcomes LGBTQ customers and is inclusive.
What is a nearby fast food alternative to Chipotle on Steinway Street?
McDonald's is a nearby fast food restaurant, ideal if you're looking for burgers and quick service.
Are there any shopping options near Chipotle Steinway Street?
Yes, nearby shopping includes Cool Jeans, Top Gun, Moe's Sneaker Spot, Foliya, and Sportslane for clothing and shoes.
Can I visit a bank or ATM near Chipotle on Steinway Street?
Yes, there is a Bank of America Mortgage office and a Bank of America ATM located nearby for your financial services.
What wellness or beauty services are near Chipotle Steinway Street?
Nearby wellness options include The Dermatology Specialists, Uni K Wax Center, Naturopathic Spa, Threading Way Inc, All Seasons Body Work, and Smile4Me Dental Care.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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