Business Details
About
Mexican Restaurant
Chipotle 31st & Ditmars is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
209 reviews
5 stars
60
4 stars
23
3 stars
16
2 stars
20
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked meat, stale ingredients, and small portion sizes being common complaints.
Cleanliness
Multiple reviews mentioned the restaurant's lack of cleanliness, citing dirty tables and unsanitary conditions as significant concerns.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing ingredients and wrong items, particularly with online orders.
Management Issues
Several reviews pointed to poor management and staffing problems, indicating that the location is often understaffed and poorly organized.
- V2Vao 25Jan 5, 20261.0I stop going because the food portion was miserable, today I went after a long time craving some chipotle…. I regret it, 15 bucks for a half empty plate, the beans were all dry, gave me less than a spoon of meat and and they didn’t have lettuce, my plate was already half empty, not going there ever again, I don’t even know how I paid for that, it was sad to say less
- KOKarim Belghini officielDec 27, 20251.0Bad service customer
- ABAmira BouderhemDec 27, 20251.0The worst customer service ever !! Don't u even consider going there
- EFErika FernandezNov 28, 20251.0To have paid $27 for this bowl is highway robbery but sadly it was the only option at the time. I paid for extra carne asada & they charged 7.75 for it. This bowl was more lettuce than anything. All I’m feeling is regret and advise others to not come here. It’s not clean, messy, and downright gross. I remember when Chipotles were good but ever since the pandemic, they continue to spiral down. Absolutely horrible. Do not recommend at all.
- SSSTha ShresthaNov 19, 20251.0When i asked for extra red spicy sauce the guy piled up like half of the plate with the red spicy sauce! With so much attitude!! Rude customer service! Just do your job properly if not they sould be fired. He was young guy and time was around 1pm lunch hour.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 31st & Ditmars in Astoria?
Chipotle Mexican Grill at 31st & Ditmars is open daily from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in Astoria, NY?
It is located at 2206 31st Street, Queens, Astoria, NY 11105, USA.
What type of food does the Chipotle at 31st & Ditmars serve?
They serve customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
How can I place an order online for Chipotle at 31st & Ditmars?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill at 31st & Ditmars have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is the Chipotle at 31st & Ditmars welcoming to LGBTQ+ customers?
Yes, Chipotle welcomes LGBTQ+ customers, as indicated by their inclusive values.
What nearby fitness options are available around Chipotle at 31st & Ditmars?
Rock Fitness, a gym and sports recreation venue, is nearby, making it convenient to stop by Chipotle for a meal after your workout.
Are there other dining options near Chipotle at 31st & Ditmars?
Yes, nearby restaurants include Houssine Halal Food Cart, Dragon & Phoenix (Chinese food), and Soho Cafe & Grill (American cuisine), giving you a variety of choices around the area.
What shopping options are close to Chipotle Mexican Grill in Astoria?
You can visit nearby stores such as Target, T.J. Maxx, and Willow Road clothing stores for shopping before or after your meal.
How can I contact the Chipotle Mexican Grill at 31st & Ditmars?
You can call them at +1 347-242-5876 or email NY.3591.31stDitmars@chipotle.com for inquiries.