Business Details
About
Mexican Restaurant
Chipotle 31st & Ditmars is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
206 reviews
5 stars
61
4 stars
23
3 stars
16
2 stars
20
1 star
86
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff displaying negative attitudes and being unhelpful.
Food Quality
Customers frequently reported issues with food freshness, portion sizes, and overall taste, including complaints about salty and poorly prepared items.
Cleanliness
Many reviews mentioned the restaurant's dirty environment, including unclean tables and messy dining areas.
Order Accuracy
Several customers experienced incorrect orders, missing ingredients, and issues with delivery orders, leading to frustration.
Management Issues
Reviews indicated a lack of effective management, with complaints about understaffing and poor operational practices.
- SSSTha Shrestha4 days ago1.0When i asked for extra red spicy sauce the guy piled up like half of the plate with the red spicy sauce! With so much attitude!! Rude customer service! Just do your job properly if not they sould be fired. He was young guy and time was around 1pm lunch hour.
- CDC DNov 11, 20251.0Chipotle has lost me forever. Food was not it. Street vendors would've been better tbh.
- GJgochu jangNov 11, 20251.0Fire Jeniya immediately. Got absolutely irate when I told her I had a free guac. Is it my fault that you rang up the transaction before asking me if I wanted to scan my rewards. Is that not part of training? And so what you have to do it again, there’s no other customers in the store. If you hate your job … just say that sis
- ASAdrian StoneNov 6, 20251.0They put a ridiculously small amount of food in the bowl, it’s barely enough, almost absurd.
- DSDerek SummaOct 25, 20255.0It was amazing
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 31st & Ditmars in Astoria?
Chipotle Mexican Grill at 31st & Ditmars is open daily from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in Astoria, NY?
It is located at 2206 31st Street, Queens, Astoria, NY 11105, USA.
What type of food does the Chipotle at 31st & Ditmars serve?
They serve customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
How can I place an order online for Chipotle at 31st & Ditmars?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill at 31st & Ditmars have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is the Chipotle at 31st & Ditmars welcoming to LGBTQ+ customers?
Yes, Chipotle welcomes LGBTQ+ customers, as indicated by their inclusive values.
What nearby fitness options are available around Chipotle at 31st & Ditmars?
Rock Fitness, a gym and sports recreation venue, is nearby, making it convenient to stop by Chipotle for a meal after your workout.
Are there other dining options near Chipotle at 31st & Ditmars?
Yes, nearby restaurants include Houssine Halal Food Cart, Dragon & Phoenix (Chinese food), and Soho Cafe & Grill (American cuisine), giving you a variety of choices around the area.
What shopping options are close to Chipotle Mexican Grill in Astoria?
You can visit nearby stores such as Target, T.J. Maxx, and Willow Road clothing stores for shopping before or after your meal.
How can I contact the Chipotle Mexican Grill at 31st & Ditmars?
You can call them at +1 347-242-5876 or email NY.3591.31stDitmars@chipotle.com for inquiries.