Brand Certified
Chipotle Mexican Grill
2.7(211 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2206 31st St, Astoria, NY
11105, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(347) 242-5876
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ny/astoria/2206-31st-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3591
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle 31st & Ditmars is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.7
211 reviews
5 stars
62
4 stars
23
3 stars
16
2 stars
20
1 star
90
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers complained about small portion sizes and feeling shortchanged on their orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and negative attitudes.
Cleanliness
Several customers noted that the restaurant was dirty and not well-maintained.
Food Quality
Feedback indicated inconsistent food quality, with reports of stale ingredients and unappetizing meals.
Management Issues
Many reviews pointed to poor management and staffing problems, leading to a lack of organization and service.
- V2Vao 25Jan 5, 20261.0I stop going because the food portion was miserable, today I went after a long time craving some chipotle…. I regret it, 15 bucks for a half empty plate, the beans were all dry, gave me less than a spoon of meat and and they didn’t have lettuce, my plate was already half empty, not going there ever again, I don’t even know how I paid for that, it was sad to say less
- KOKarim Belghini officielDec 27, 20251.0Bad service customer
- ABAmira BouderhemDec 27, 20251.0The worst customer service ever !! Don't u even consider going there
- EFErika Fernandez-PachecoNov 28, 20251.0To have paid $27 for this bowl is highway robbery but sadly it was the only option at the time. I paid for extra carne asada & they charged 7.75 for it. This bowl was more lettuce than anything. All I’m feeling is regret and advise others to not come here. It’s not clean, messy, and downright gross. I remember when Chipotles were good but ever since the pandemic, they continue to spiral down. Absolutely horrible. Do not recommend at all.
- SSSTha ShresthaNov 19, 20251.0When i asked for extra red spicy sauce the guy piled up like half of the plate with the red spicy sauce! With so much attitude!! Rude customer service! Just do your job properly if not they sould be fired. He was young guy and time was around 1pm lunch hour.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 31st & Ditmars in Astoria?
Chipotle Mexican Grill at 31st & Ditmars is open daily from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in Astoria, NY?
It is located at 2206 31st Street, Queens, Astoria, NY 11105, USA.
What type of food does the Chipotle at 31st & Ditmars serve?
They serve customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
How can I place an order online for Chipotle at 31st & Ditmars?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill at 31st & Ditmars have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is the Chipotle at 31st & Ditmars welcoming to LGBTQ+ customers?
Yes, Chipotle welcomes LGBTQ+ customers, as indicated by their inclusive values.
What nearby fitness options are available around Chipotle at 31st & Ditmars?
Rock Fitness, a gym and sports recreation venue, is nearby, making it convenient to stop by Chipotle for a meal after your workout.
Are there other dining options near Chipotle at 31st & Ditmars?
Yes, nearby restaurants include Houssine Halal Food Cart, Dragon & Phoenix (Chinese food), and Soho Cafe & Grill (American cuisine), giving you a variety of choices around the area.
What shopping options are close to Chipotle Mexican Grill in Astoria?
You can visit nearby stores such as Target, T.J. Maxx, and Willow Road clothing stores for shopping before or after your meal.
How can I contact the Chipotle Mexican Grill at 31st & Ditmars?
You can call them at +1 347-242-5876 or email NY.3591.31stDitmars@chipotle.com for inquiries.
Brand Certified Facts from Chipotle Mexican Grill
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