Stop & Shop

4.2
2246 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
70-20 Rockaway Beach Blvd, Arverne, NY
11692, United States

Hours

Reviews

4.2
2,246 reviews
5 stars
1,186
4 stars
596
3 stars
255
2 stars
81
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and long wait times at checkout.

Cleanliness

While some customers praised the cleanliness of the store, others reported dirty bathrooms and poorly maintained deli equipment.

Product Availability

Customers expressed frustration over expired items on shelves and limited selection of certain products, particularly in the produce and deli sections.

Checkout Experience

Many customers complained about long lines and insufficient cashiers, leading to a frustrating checkout process.

Positive Staff Interactions

Despite negative experiences, several reviews noted helpful and friendly staff members who provided good service.
  • AH
    ANSELMO HAY
    Jan 5, 2026
    5.0
    GREAT PLACE TO SHOP
  • CH
    Cuauhtemoc “Ceasar” Hernandez
    Jan 3, 2026
    3.0
    I have always had great experiences with staff and in store purchases. My issue and the reason for 3 stars is the parking lot is always a shopping cart warzone. Patrons never return their carts and entering the parking lot is a hazard. See the images of seven shopping carts left in front of the parking lot entrance on the beach 69th entrance. It would be ideal if this issue can be addressed where a staff member returns the carts to safe location.
  • EC
    Elwin Cuevas
    Jan 2, 2026
    1.0
    Atrocious grocer. Had to return rotten meat. Prepare to wait 30-40 mins just to pay with only one or sometimes two registers open. Staff are friendly but the with two stop and shops in Rockaway neither are a good choice. This peninsula needs a trader joes
  • MR
    Mikey RBB
    Dec 31, 2025
    2.0
    Staff does a great job but the self-checkout machines are broken way too often, which causes long waits for us because they don't pay staff to work checkout counters anymore. Gotta pay people or get your machines working -- that's the choice, right? If you don't do either one you are not a serious company. Also the parking lot is such a silly place to be, 5-6 cars parked in the fire lane at all times because they're too lazy to walk 20 feet from a parking space. Stop & Shop needs to clear this out, every time I go it's a near accident dodging double parked cars. Guess they don't mind the occasional lawsuit
  • BW
    Bobby Wynter
    Dec 26, 2025
    1.0
    Terrible place to xmas rush with 2 cashiers when i asked them why they told me to mind my business I'm disabled vet and my legs were hurting never again

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Arverne, NY?

Stop & Shop in Arverne is open daily from 7:00 AM to 10:00 PM, except on Sundays when it closes at 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services for your convenience.