McDonald's

3.8
809 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
700 W Main St, Arcade, NY
14009, United States

Hours

Reviews

3.8
809 reviews
5 stars
337
4 stars
200
3 stars
135
2 stars
45
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and slow.

Food Quality

Food quality varied significantly, with some customers praising freshness while others complained about cold or poorly prepared items.

Cleanliness

The restaurant was often noted for its cleanliness, although some reviews mentioned issues with restrooms and overall hygiene.

Drive-Thru Efficiency

Drive-thru service was frequently criticized for being slow, especially during peak hours.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices, feeling that the value did not match the cost.
  • RF
    Ray Feness
    Oct 10, 2025
    5.0
    Drive thru
  • BS
    Brandon Snyder
    Oct 9, 2025
    1.0
    Slowest mcdonald in the USA
  • BC
    Ben Colopy
    Sep 19, 2025
    5.0
    Nicest McDonald I’ve been to in a while.
  • PS
    Paul Sobkowiak
    Sep 8, 2025
    5.0
    Ordered 2 breakfast sandwiches (they were good) and was surprised by the cleanliness of the restaurant and politeness of the employees! Reminds me of courteous service I received years ago when people cared...
  • AT
    affordable lawn care and repair buy/sell/ trade
    Aug 29, 2025
    5.0
    I'm a big McDonald's food lover, long as it is cooked and fixed right and not many get my simple order right, no matter the sandwich I always get it cheese, pickle and ketchup only. I had to literally contact corporate over my local McDonald's and the manager wouldn't acknowledge me after I called and complained about the food not 20 min before I had gotten and was made wrong night before ( I saved it to take to work for lunch ) . Most McDonald's you go to, dong have someone working either drive through or front line with some simple people skills of being polite and respectful. This evening I stopped in here approx 7pm and got some food, the young lady working front line ( didn't see a name tag ) that gave me my food when it was done was extremely polite and showed respect. She asked about salt or ketchup for my Fry's when she sat my food on counter and got a few packs of each for me. She smiled as she put the salt and ketchup in the sack and told me to have a good night. This is 1 of the few even restaurants ( fast food ) I have been to and have had this level of service and I want to give the young lady a shout out as she needs recognition for how she acted. To the store, best way to tell you who she was is she had a hair clip in back of her hair and was clipped to her hat I believe, she also had what appeared to be a class ring on that looked silver. Several member's of my family have worked at McDonald's back in Indiana, my mom was supervisor over believe it was 8 store's, my aunt and brother both worked for McDonald's many many yrs ago as well as my self 25 yrs ago for a short time before moving on. Plz make sure this young lady get's the credit she deserve's.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 700 W Main St, Arcade, NY?

McDonald's in Arcade, NY is open daily from 5:30 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:30 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.