Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
784 reviews
5 stars
289
4 stars
174
3 stars
139
2 stars
58
1 star
124
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food temperature, freshness, and incorrect orders, including raw or cold items.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with some customers waiting excessively long for their orders.
Cleanliness
Several customers noted cleanliness issues in the dining area and restrooms, with some describing the restaurant as dirty or unkempt.
Staff Attitude
Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and confusion.
Order Accuracy
A recurring theme was the frequent inaccuracy of orders, with many customers receiving incorrect items or missing components.
- KNKatie NicholsNov 6, 20251.0Fries taste like skinny BK fries & bun was stale 🤢 i love Wendy's for their FRESH food & REAL cut potato fries. Restaurant was filthy. Staff was idle. I didnt trust the fountains to drink. If they cant clean tables & trays they are not cleaning the fountains.
- EVEdward VOct 27, 20253.0Everything typical except it has one of those cool computerized Coke machines that gives you an infinite variety of choices.
- SWShirley WeblerOct 21, 20255.0Nice,clean & user friendly.
- GSGlenn ShafferOct 6, 20251.0Placed order Monday at 12:15pm dine in. Ordered large spicy chicken combo, salad. Restaurant not very busy. Ten minutes later received my order, soda in a small cup, not large. Was told they're out of medium and large cups so everyone gets a small . . . Charged for a large though. Majority of soda flavors were empty, My chicken was not up to legal temperature (my wife is a retired food safety inspector) and my "dine in" was given to me in a bag (fries spilled on the side) no one was given a tray although dirty trays were on top of both garbage pails. While situated our table we heard another person complain to the manager "no soda flavors, no cups, are you kidding me". Another elderly couple bought multiple drinks, while carrying them to their table they were complaining about no trays. This Wendy's is an embarrassment to the chain. We do not recommend it and will NEVER be back. There are to many other options in the area.
- RVRobert VillavicencioOct 3, 20255.0Good place to eat
Frequently Asked Questions About Wendy's
Is Amsterdam Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Amsterdam, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Amsterdam, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (518) 843-6981.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Amsterdam Wendy’s serve breakfast?
Yes, this Wendy’s location in Amsterdam, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru in Amsterdam, NY?
The Wendy's drive-thru in Amsterdam is open daily from 7:00 AM to midnight.
Does this Wendy's location in Amsterdam, NY serve breakfast?
Yes, the Amsterdam Wendy's serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order Wendy's food online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at Wendy's in Amsterdam?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details are available on order.wendys.com or within the Wendy's mobile app after selecting the Amsterdam location.
Is Wendy's in Amsterdam currently hiring and how can I apply?
To check current job openings at this Wendy's location, visit wendys-careers.com and search for jobs in Amsterdam, NY.
What are some nearby places customers can visit before or after dining at Wendy's?
Nearby places include Market 32 supermarket for grocery shopping, Planet Fitness gym for workouts, and St. Marys- Memorial Campus medical center for healthcare needs.
How can the nearby UPS Access Point locations help Wendy's customers?
Customers can conveniently pick up or send packages at nearby UPS Access Point locations before or after visiting Wendy's at 101 Towne Square.
Are there any nearby banks for customers visiting Wendy's in Amsterdam?
Yes, Bank of America and Berkshire Bank are located near Wendy's for customers needing banking services
What is the contact information if I have feedback or questions about the Amsterdam Wendy's?
You can call Wendy's directly at (518) 843-6981, reach customer care via live chat on their contact page, or call 888-624-8140 for assistance.