Wendy's

3.6
787 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
101 Towne Square, Amsterdam, NY
12010, United States

Hours

Reviews

3.6
787 reviews
5 stars
291
4 stars
174
3 stars
139
2 stars
58
1 star
125

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms.

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about undercooked items and missing ingredients.

Positive Experiences

Some customers praised friendly staff and good food, indicating that experiences can vary.

High Prices

Several customers expressed dissatisfaction with the high prices relative to the quality of food received.
  • KN
    Katie Nichols
    Nov 6, 2025
    1.0
    Fries taste like skinny BK fries & bun was stale 🤢 i love Wendy's for their FRESH food & REAL cut potato fries. Restaurant was filthy. Staff was idle. I didnt trust the fountains to drink. If they cant clean tables & trays they are not cleaning the fountains.
  • EV
    Edward V
    Oct 27, 2025
    3.0
    Everything typical except it has one of those cool computerized Coke machines that gives you an infinite variety of choices.
  • SW
    Shirley Webler
    Oct 21, 2025
    5.0
    Nice,clean & user friendly.
  • GS
    Glenn Shaffer
    Oct 6, 2025
    1.0
    Placed order Monday at 12:15pm dine in. Ordered large spicy chicken combo, salad. Restaurant not very busy. Ten minutes later received my order, soda in a small cup, not large. Was told they're out of medium and large cups so everyone gets a small . . . Charged for a large though. Majority of soda flavors were empty, My chicken was not up to legal temperature (my wife is a retired food safety inspector) and my "dine in" was given to me in a bag (fries spilled on the side) no one was given a tray although dirty trays were on top of both garbage pails. While situated our table we heard another person complain to the manager "no soda flavors, no cups, are you kidding me". Another elderly couple bought multiple drinks, while carrying them to their table they were complaining about no trays. This Wendy's is an embarrassment to the chain. We do not recommend it and will NEVER be back. There are to many other options in the area.
  • RV
    Robert Villavicencio
    Oct 3, 2025
    5.0
    Good place to eat

Frequently Asked Questions About Wendy's

Is Amsterdam Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru in Amsterdam, NY?

The Wendy's drive-thru in Amsterdam is open daily from 7:00 AM to midnight.