Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms.
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about undercooked items and missing ingredients.
Positive Experiences
Some customers praised friendly staff and good food, indicating that experiences can vary.
High Prices
Several customers expressed dissatisfaction with the high prices relative to the quality of food received.
KN
Katie Nichols
Nov 6, 2025
1.0
Fries taste like skinny BK fries & bun was stale 🤢 i love Wendy's for their FRESH food & REAL cut potato fries. Restaurant was filthy. Staff was idle. I didnt trust the fountains to drink. If they cant clean tables & trays they are not cleaning the fountains.
EV
Edward V
Oct 27, 2025
3.0
Everything typical except it has one of those cool computerized Coke machines that gives you an infinite variety of choices.
SW
Shirley Webler
Oct 21, 2025
5.0
Nice,clean & user friendly.
GS
Glenn Shaffer
Oct 6, 2025
1.0
Placed order Monday at 12:15pm dine in.
Ordered large spicy chicken combo, salad. Restaurant not very busy. Ten minutes later received my order, soda in a small cup, not large. Was told they're out of medium and large cups so everyone gets a small . . . Charged for a large though. Majority of soda flavors were empty, My chicken was not up to legal temperature (my wife is a retired food safety inspector) and my "dine in" was given to me in a bag (fries spilled on the side) no one was given a tray although dirty trays were on top of both garbage pails. While situated our table we heard another person complain to the manager "no soda flavors, no cups, are you kidding me". Another elderly couple bought multiple drinks, while carrying them to their table they were complaining about no trays. This Wendy's is an embarrassment to the chain. We do not recommend it and will NEVER be back. There are to many other options in the area.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Amsterdam, NY?
The Wendy's drive-thru in Amsterdam is open daily from 7:00 AM to midnight.
Does this Wendy's location in Amsterdam, NY serve breakfast?
Yes, the Amsterdam Wendy's serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order Wendy's food online or via an app?
You can order Wendy's food online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at Wendy's in Amsterdam?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details are available on order.wendys.com or within the Wendy's mobile app after selecting the Amsterdam location.
Is Wendy's in Amsterdam currently hiring and how can I apply?
To check current job openings at this Wendy's location, visit wendys-careers.com and search for jobs in Amsterdam, NY.
What are some nearby places customers can visit before or after dining at Wendy's?
Nearby places include Market 32 supermarket for grocery shopping, Planet Fitness gym for workouts, and St. Marys- Memorial Campus medical center for healthcare needs.
How can the nearby UPS Access Point locations help Wendy's customers?
Customers can conveniently pick up or send packages at nearby UPS Access Point locations before or after visiting Wendy's at 101 Towne Square.
Are there any nearby banks for customers visiting Wendy's in Amsterdam?
Yes, Bank of America and Berkshire Bank are located near Wendy's for customers needing banking services
What is the contact information if I have feedback or questions about the Amsterdam Wendy's?
You can call Wendy's directly at (518) 843-6981, reach customer care via live chat on their contact page, or call 888-624-8140 for assistance.