Five Guys

4.3
545 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4855 State Highway 30 in Amsterdam is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4855 State Highway 30, Amsterdam, NY
12010, United States

Hours

Reviews

4.3
545 reviews
5 stars
348
4 stars
114
3 stars
27
2 stars
22
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, particularly the burgers and fries, although some noted issues with greasiness and bun quality.

Pricing

Many reviews mentioned that the prices are high for the portion sizes, with some customers feeling that the value does not match the cost.

Service Consistency

While some customers reported friendly and efficient service, others experienced long wait times and order inaccuracies.

Cleanliness

The restaurant is consistently noted for its cleanliness and well-maintained environment.

Staff Attitude

Customer experiences with staff varied, with some highlighting friendly and helpful service, while others reported negative interactions.
  • BP
    Brian Puffer
    3 days ago
    5.0
    For a 'fast food' burger chain Five Guys delivered. Sure I can make a better burger at home but that isn't always an option when you are on the go. The staff at the store was amazing and flawlessly accommodated a very large order and I truly appreciate their efforts. They are a bit on the expensive side but I, myself find it worth the elevated price point. Very clean store and detailed menu.
  • HM
    hawk messias
    Nov 3, 2025
    1.0
    They must think everyone is rich!!!!!
  • DB
    Deanna Brown
    Nov 1, 2025
    5.0
    Fries are always super salty. Love the drink options
  • MC
    Mike C
    Oct 19, 2025
    4.0
    $17 for a burger and fries 😐 other then that it's good.
  • KV
    Kelsey Veeder
    Oct 4, 2025
    2.0
    I write this as I am still waiting for my order, 25 minutes after it was supposed to be ready, and after watching three separate people who arrived after me get their food first. I am appalled by the frankly ridiculous wait times, and even more frustrated with watching various door dash drivers and random customers be prioritized over customers who showed up in the store first. Every time I have come here I feel as if this is the experience, no matter the time of day or day of the week. Not worth the time wasted or the money spent!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.