Dunkin'

Reviews

• MM

  merellaaldi

  Nov 17, 2025
  1.0
  I put in a mobile order about 30 minutes before I got there. The line was slammed and it took me almost an hour to reach the window for them not even to have my order prepared. It was ridiculously slow and the guy at the window was clueless. If you’re looking for a quick stop don’t go to the Amsterdam dunkin.
• LO

  Leeann Oechler

  Oct 29, 2025
  5.0
  Love
• NC

  Nicole Carella

  Oct 29, 2025
  5.0
  Every morning, I find myself at Dunkin’ Donuts, and each visit feels like a warm embrace. The familiar faces of the staff create a welcoming atmosphere that makes it feel like home. The consistency of their team is impressive, as many of them seem to stay long-term, which speaks volumes about the environment they foster. Frankie, the manager, truly goes above and beyond in ensuring that every customer has a positive experience. I’ve come to know many of the staff by name, and each one of them brings their own unique touch to the service. Although I can’t name everyone, I want to express my gratitude to all the staff members who work hard and take their jobs seriously. Every visit leaves me with a smile, and I can confidently say that the dedication of the team makes this Dunkin’ Donuts stand out. Thank you for always making my day a little brighter. Even the man who I assume does the maintenance there, he drives the red truck at time. He even is a familiar face to see who is welcoming. Remember be kind.
• PS

  People Suck

  Oct 20, 2025
  2.0
  When I ordered a maple bacon sandwich, I didn't ask for burnt bacon. I also asked for crispy bacon, but what I got was cold bacon. I asked a blue raspberry Coolatta, but when I got it, it was mostly liquid with a little bit of slush. Usually, their Coolattas are more slushy than liquid. Whoever did my order either grabbed the sandwich and bacon from an order that no one claimed out of pure laziness, or they really just don’t know how to heat nothing up period or do they’re job.
• LF

  Lorelei Frederick

  Sep 24, 2025
  1.0
  I’m a regular at this Dunkin. I usually go in the mornings and the morning crew is just amazing. I love all of the morning crew. I always put a mobile order in and they always have it ready for me and done correctly. They’re always very nice to me and provide me with excellent service. This review is for the night crew. I have had several issues before with not getting items I had ordered and having my sandwich order done wrong. No biggie. I’m a department manager for a neighboring store so I understand. Customers stink sometimes, and working stinks sometimes. So I never complained, I just went about my day. But the other day I went around 2-3pm. When I got up to the window they left the window open. I overheard two of the workers talking about me. One said “oh it’s that girl from (where I work) again.” And the other proceeded to make a voice and said “oh hi I have a mobile order!” And they continued to talk about me. As a retail manager I don’t care if you talk crap about customers it’s going to happen. But at the least close the window or wait till close. Other customers can hear you. Which makes them think badly of your establishment. They don’t want you talking about them as soon as they walk away. Not to mention the gentleman that helped me forgot my donuts as usual. I said the usual “I’m sorry but I had donuts”, I don’t want to make your day worse I promise. I also work in the food and customer service industry. It sucks I know. But he rolled his eyes and stuffed my donuts in a bag and shoved them in my face. I said to have a good day and he refused to speak to me. Not sure what I did to deserve this treatment but I hope other customers are treated better.

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