Chipotle Mexican Grill

3.4
275 reviews
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About

Mexican Restaurant
Chipotle Amsterdam is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
110 Veeders Ml, Amsterdam, NY
12010, United States

Hours

Reviews

3.4
275 reviews
5 stars
122
4 stars
40
3 stars
23
2 stars
15
1 star
75

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's unsanitary conditions, with dirty tables, floors, and food prep areas.

Staff Behavior

Customers reported rude and unprofessional behavior from staff, including disrespectful comments and poor customer service.

Food Availability

Frequent complaints about the restaurant being out of key ingredients, leading to dissatisfaction among customers.

Service Speed

Many customers experienced long wait times for their orders, both in-store and through online pickups.

Food Quality

Several reviews mentioned issues with food quality, including stale chips, cold food, and poorly prepared items.
  • EH
    Erik Herrero
    4 days ago
    1.0
    Im in awe! I don’t normally review food placed but after getting home and opening up my mobile order to see this?? That is Incredibly disappointing
  • AO
    Amanda Okosky
    Jan 5, 2026
    1.0
    Didn't get the green salsa, lettuce, or the guacamole I paid extra for on my pick up Burrito bowl. This place sucks.
  • HM
    Holly M
    Dec 21, 2025
    1.0
    Horrible management, disrespectful staff, calling customers and other names, swearing (not kid friendly) The smell of Marijuana and seeing staff 'high' The rudeness of higher up staff to the employees beneath them, especially this past Friday...ive never seen an establishment so bad, gross, very messy and dirty. We did not order or get anything...I was afraid to. I just felt bad for the staff who were getting yelled at.
  • TJ
    Tanya Jean
    Dec 17, 2025
    1.0
    I placed a digit order online through my Chipotle account that added up to $154.98. I had placed the order about 10am on 12/17 for a 11:40am pick up through the digital lane. There was a line so I didn't get to the window until 11:50am. I gave my name and was told that my order was not ready. I said "ok but I placed the order early"? The girl at the window proceeded to blame the person ahead of me saying their order was larger than mine. I asked her what she wanted me to do. Wait in the digital pick up lane or pull ahead. She told me to do whatever I want. I decided to wait right where I was. I was then told about noon that they no longer had fajita veggies for half my order. And was asked by another staff member if I would like a replacement. I told him I would take some pico on the side. (I never received the pico). After 12:15pm, the girl finally came back to the window. She again told me the wait was because of the order in front of me. I told her it was unacceptable that I had to wait 35 mins for my order. I told her I would be contacting her manager. She proceeded to tell me to call whoever I want and to never come back and gave in the middle finger.
  • HR
    Hailey Rivers
    Dec 6, 2025
    2.0
    The gentleman who helped me is destined for great things. Acted well under pressure. Ordered a couple bowls w/ rice. A snobby employee took the rest of the white rice as the employee was making my bowl. The gentleman helping me looked mortified but tried his best to not let me down! Aside from that the entire establishment was nasty and the health inspector should drop by there! Filthy dishes everywhere, and the dining room was grotesque. Upon exiting the building I regretted even purchasing the food but the great customer service I received from the gentleman who made my food is why I paid and moved on. We won’t be going to this Chipotle again.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Amsterdam serve?

Chipotle Amsterdam offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours for Chipotle Mexican Grill at 110 Veeders Ml, Amsterdam?

Chipotle Amsterdam is open daily from 10:45 AM to 10:00 PM.