Chipotle Mexican Grill

3.5
265 reviews
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About

Mexican Restaurant
Chipotle Amsterdam is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
110 Veeders Ml, Amsterdam, NY
12010, United States

Hours

Reviews

3.5
265 reviews
5 stars
121
4 stars
39
3 stars
22
2 stars
14
1 star
69

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and food prep areas.

Food Quality

Customers reported issues with food freshness, including cold meals, stale chips, and improperly cooked ingredients.

Service Issues

Several reviews mentioned poor customer service, including rude staff, incorrect orders, and long wait times.

Management Concerns

Feedback indicated dissatisfaction with management, particularly regarding staff training and inventory management.

Mixed Experiences

While some customers praised the food and service, many others expressed disappointment, indicating inconsistency in quality and service.
  • SS
    spider
    Oct 26, 2025
    1.0
    i ate a bowl from here last night, woke up fighting for my life. the food tasted off but i was so hungry i didn't think much of it. i'm never eating from this location again. not until they get new management. the current manager used to manage the moe's in amsterdam and that restaurant was always disgusting. i'm not surprised at all. idk who picks the managers and how they last this long but clearly you don't need to do much. meanwhile everyone else suffers the consequences.
  • EZ
    Elizabeth Zinssar
    Oct 20, 2025
    2.0
    The employees were very attentive but all the food surfaces were filthy. None of the counters in the back were clean. They were busy sure, but it looked like there was a food fight in the prep area. The floors were really dirty (not a rainy day) and the bathrooms weren't much better. Paid 30 dollars for a burrito and burrito bowl that promptly made us sick that evening. Still not right the next day. Will not go back. Feel bad leaving this review because the employees were SUPER nice... so at least they have that going for them.
  • CD
    Carrie DeRegis
    Sep 19, 2025
    1.0
    Completely wrong order but trapped on the interstate so can’t go back for correct food. I have dietary restrictions so this was a HUGE problem
  • TI
    Teresa Iovinelli
    Sep 14, 2025
    3.0
    Excellent service from the staff but my black beans in my bowl were only half cooked. They were hard. Tried to call was hung up on
  • W1
    Wrextacy 13
    Sep 1, 2025
    1.0
    Every Sunday after church we head over to chipotle to get food. For the last 2 months it’s been worse and worse. There’s no pride, no joy, no helpful effort, no desire to do their job correctly. The makeline of food is a mess and always looking old, stale and passed its prime. They get basic instructions wrong when asking to assemble an order. Rush and want to quickly slap the next thing on before a sentence is finished. The worker had remake my food 3 times! In a row!! They kept adding the same thing I specifically told them I did not want! Then waited for 5 minutes standing at the checkout while the line backed up before anyone came to cash me out. The 3 workers looked like they could care less about work let alone the customers. Store was messy and dirty. Nothing looked fresh or welcoming. Disappointed not to see pride and eager effort in the fast food workplace. Time to go elsewhere to eat for sure.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Amsterdam serve?

Chipotle Amsterdam offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours for Chipotle Mexican Grill at 110 Veeders Ml, Amsterdam?

Chipotle Amsterdam is open daily from 10:45 AM to 10:00 PM.