Dunkin'

3.6
244 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Amityville, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
355 Broadway, Amityville, NY
11701, United States

Hours

Reviews

3.6
244 reviews
5 stars
120
4 stars
35
3 stars
24
2 stars
7
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders and inadequate responses when addressing these mistakes.

Speed of Service

Several reviews noted slow service, particularly during busy times, with suggestions for more staff to handle the rush.

Cleanliness

Some customers reported unsanitary conditions in the store, including a dirty environment and unkempt bathrooms.

Product Quality

While some customers enjoyed the food and drinks, others complained about stale donuts and poorly made beverages.
  • DA
    Debbi Ann
    Sep 16, 2025
    4.0
    Very slow getting a plain iced coffee
  • TL
    Tony Licari
    Sep 12, 2025
    5.0
    They have the best deals for breakfast sandwich
  • KC
    Karina Campos
    Aug 30, 2025
    1.0
    This Dunkin makes me feel very unwelcomed!! I came to get 2 drinks for me and my husband and ordered my husbands drink with no ice so he wouldn’t come home after a long day of work to a drink watered down from ice. My order was done wrong and since I am aware that Dunkin charges an extra dollar for no ice I kindly let them know it was supposed to be no ice. This young looking Hispanic girl (no I’m not being racist she was talking in very fluent Spanish yelling at and being nasty to the cashier and as a Hispanic myself clearly I understand what she’s saying) was just rude about it as I tried to explain only 1 of my drinks is supposed to have ice in it and she was nasty as if she was about to argue. Everyone seemed to have issues with their drinks and she would get nasty every time. My husband told her he avoids coming to this Dunkin because of her also after I told him what happened. I don’t understand how someone with short temper is allowed to train people or be unsupervised. I didn’t get a receipt or was offered one otherwise I would have filed a complaint as this behavior is unacceptable especially because it happens often. This Dunkin feels very unwelcoming and even my husband has admitted to going to a dunking further away because of her behavior.
  • JM
    Jazz Mack
    Aug 27, 2025
    1.0
    355 Broadway, Amityville, NY 11701 Now Wednesday August 27th we went to buy Ice Coffee at that store but the people who are there especially two Hispanic girls are very disgusting and they speak very badly to the people also the manager who is there is very disgusting when you tell him not to put too much ice they say that it is a rule and that they can't take away the ice and they put too much ice in the coffee and they speak to him in a very bad way
  • SS
    Sandra Sanchez
    Aug 27, 2025
    1.0
    I went today and ordered an iced caramel latte with light ice. After getting my drink, I had noticed that there was way too much ice in the drink and when I asked for them to take some of the ice out, they refused and said that that was light ice even though more than half of the container was filled with ice and they were very rude about it and would refuse to redo the order. The other Dunken nearby do the light ice right like the one nearby key foods. They should really get rid of the two rude Spanish ladies

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Amityville, NY?

Dunkin' in Amityville is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.

What special holiday drinks are currently available at Dunkin'?

For the holiday season, Dunkin' is offering the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.