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Panera Bread Amherst welcomes guests to our café with warm hospitality and quality ingredients. We serve a variety of menu favorites for breakfast, lunch, and dinner—including fresh coffee, bakery items, salads, soups, and sandwiches—crafted to help you feel good about what you’re enjoying. Whether you’re dining in while enjoying complimentary Wi‑Fi, ordering online for Rapid Pick‑Up, enjoying delivery, or planning catering for a large group, Panera Bread Amherst is here to make your day a little better. Food as it should be.
I messed up the date of my catering order, and the staff was SUPER accommodating and still able to get it ready for me anyway. Of course I know they won't always be able to do this for every order, but the customer service was excellent and the extra effort was really appreciated. I eat here often and always love the food. Thank you Panera!
MZ
Michael V. Zimmerman
Mar 26, 2026
5.0
Very good food. Doesn't break the bank.
JA
Jack Adly
Mar 24, 2026
5.0
Food was fresh, staff were great, the manger was making sure everything came out good and we saw him helping clean and organize things. Staff were cleaning the tables immediately. The place was packed. Great operation, we were very happy with this location.
JJ
Jay
Mar 16, 2026
1.0
Disappointing customer service experience:
I visited this Panera Bread location on Niagara Falls Blvd on March 15, 2026 during lunch time with my family and spent around $70 on food. We were given three very small cups for water. My child asked for a Coke, and I filled some from the soda fountain using the same cup.
An employee named Jeff approached me and said the cups were only for water. Instead of explaining politely, he confronted me in a way that felt accusatory and embarrassing in front of my family. He took the cup from me and poured the Coke out, saying I couldn’t have it because it wasn’t paid for.
I understand that soda must be paid for, and I would have gladly paid if asked. However, the way this situation was handled felt unnecessarily rude and humiliating, especially after we had just purchased a large order.
I hope management looks into this and trains staff to handle situations like this with more courtesy and respect.
Panera Bread in Amherst does not accept reservations.
What are the operating hours of Panera Bread Amherst?
Panera Bread Amherst is open Monday to Friday from 6:00 AM to 9:00 PM, and Saturday to Sunday from 7:00 AM to 9:00 PM.
Can I order delivery or pickup from Panera Bread Amherst?
Yes, Panera Bread Amherst offers both delivery and pick-up services, including Rapid Pick-Up.
What payment methods are accepted at Panera Bread Amherst?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What kind of food does Panera Bread Amherst serve?
They serve soups, salads, sandwiches, freshly-baked artisan breads, and specialty items like vegetarian broth bowls and hand-tossed salads.
Does Panera Bread Amherst have a casual dress code?
Yes, the attire at Panera Bread Amherst is casual.
Does Panera Bread Amherst have Wi-Fi for customers?
Yes, Panera Bread Amherst provides complimentary Wi-Fi for guests.
Are there family-friendly menu options at Panera Bread Amherst?
Yes, Panera Amherst offers a menu crafted with clean and quality ingredients that they are proud to feed to families, including healthy and versatile options.
What other stores are near Panera Bread Amherst that I could visit?
Nearby places include Boulevard Consumer Square - GameStop for gaming and entertainment, Barnes & Noble for books and media, and The Boulevard shopping center for various stores.
How can nearby stores like Payless ShoeSource or Supercuts complement my visit to Panera Bread Amherst?
You can enjoy a meal or coffee at Panera Bread and then shop for shoes at Payless ShoeSource or get a haircut at Supercuts, making for a convenient and productive outing.
Are there other nearby restaurants I can visit after dining at Panera Bread Amherst?
Yes, nearby restaurants include The Halal Guys for Middle Eastern cuisine, Blaze Pizza for pizza, and Naan-Tastic for Indian food, providing diverse dining options.
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