Wendy's

3.3
857 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3180 Niagara Falls Blvd, Amherst, NY
14228, United States

Hours

Reviews

3.3
857 reviews
5 stars
252
4 stars
205
3 stars
137
2 stars
74
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and restrooms, with complaints about dirty tables and floors.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, incorrect orders, and overall decline in taste.

Staff Attitude

Many reviews noted that staff members displayed a lack of professionalism and courtesy, contributing to a negative dining experience.
  • NS
    Nikki Sepielli
    Dec 12, 2025
    5.0
    Placed a mobile order, friendly staff and service was quick. This is definitely the best Wendy’s in the area.
  • VG
    victoria germanovich
    Nov 30, 2025
    2.0
    Came in young man was great asked multiple questions about our order. Then we get to waiting on our food sandwhich maker talking on her watch , not taking gloves off touching her watch made multiple orders like this disgusting. No hair nets hair was up or hats are on.
  • MC
    Michael C
    Nov 16, 2025
    1.0
    Nothing like sitting at the drive thru for 6 minutes to pick up a mobile order to just drive off due to no response. Seeing two workers just hanging by the back door not working. Doubt Wendy’s will do anything but this was Sunday night at 8:50pm. Not the only time this has happened.
  • DG
    DiStinguished Gentleman
    Nov 16, 2025
    1.0
    I live 1 mi from this location and refuse to go to it because nobody answers the drive-thru and the doors are always locked, what kind of business is this. Instead I drive over to Tonawanda location on Young Street where I get reasonable service
  • EM
    Earl Morris
    Oct 27, 2025
    3.0
    I would have gave it a 4 but the last few times I've been there they have not had chili

Frequently Asked Questions About Wendy's

Is 514 Boulevard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the hours of operation for Wendy's at 3180 Niagara Falls Blvd?

Wendy's at 3180 Niagara Falls Blvd is open daily from 9:00 AM to midnight.