Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or improperly cooked food, including cold fries and dry burgers.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, missing items, and confusion regarding mobile orders.
Customer Service
Feedback varied, with some praising friendly staff while others reported rude or unhelpful service.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean dining areas and poor hygiene practices.
Speed of Service
Many reviews highlighted slow service, particularly during busy times, with long wait times reported.
JV
James Vongxay
Nov 15, 2025
1.0
I got my food and the chicken nuggets were cold and they forgot both of my sauces as well.. I understand people make mistakes but it makes me question who is in charge or who the manager is.
JS
Jenn Sauder
Nov 10, 2025
1.0
Terrible customer service from the girl at the takeout window. She forgot my kids chicken nuggets and there was never a sorry, please, thank you, have a nice day..nothing. Needs some more customer service training.
PP
Pheonix Pheonix
Oct 27, 2025
3.0
Told me wait 3 minutes for the pattys to cook, waited 12 min to get my food and the food was cold. Not only that I paid for a 1 year frosty coupon (the guy on the speaker asked if I wanted to donate a dollar for one) never received it because they had me waiting and probably forgot.
CP
Carlos Pagan
Oct 26, 2025
1.0
They didn't complete my order no receipt either when I try to call back rhe phone is busy
LV
Leeset Virg
Oct 3, 2025
2.0
Every time I've gone there I order one thing and receive a whole another. I always ask for no salt on my fries. When I get home I find that I cannot even eat them. Seems like they're put in nothing but salt. I have high blood pressure.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Amherst, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Amherst, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (716) 832-0855.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 504 Maple Wendy’s serve breakfast?
Yes, this Wendy’s location in Amherst, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Maple Rd, Amherst, NY?
The drive-thru is open daily from 9:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's location offers takeout, delivery, dine-in, and drive-thru services.
Is breakfast served at the Wendy's on 4050 Maple Rd?
Yes, breakfast is served daily. You can order breakfast combos, sandwiches, coffee, and sides via the website or mobile app.
How can I contact Wendy's at 4050 Maple Rd for questions or feedback?
You can reach them by calling (716) 832-0855, use the live chat on their Contact page, call 888-624-8140, or fill out their Customer Satisfaction Survey with your visit details.
Where can I view the menu and pricing for this Wendy's location?
Menu items and prices can be viewed at https://order.wendys.com or through the Wendy's mobile app after selecting this location.
What payment methods are accepted at Wendy's on Maple Rd?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Are there any nearby restaurants where I could dine before or after visiting Wendy's?
Yes, nearby you will find Kyoto Japanese Restaurant for sushi, Red Lobster for seafood, IHOP for breakfast and brunch, Bennigan's, and Red Robin Gourmet Burgers.
What nearby grocery and shopping options are close to Wendy's on Maple Rd?
ALDI USA grocery store is nearby, along with Jenns Department Stores and several jewelry stores including Embrace The Difference Jewelry, Pandora Jewelry, and Reeds Jewelers.
Can customers use public transit or nearby landmarks to easily find this Wendy's location?
Yes, customers can use nearby landmarks like ALDI USA and Kyoto Japanese Restaurant to locate Wendy's at 4050 Maple Rd. These familiar spots help orient visitors in the area.
Are there any nearby medical or wellness services close to Wendy's on Maple Rd?
Nearby medical and wellness services include Buffalo Medical Group, Buffalo General Dentistry, Monarch Massage & Wellness, and medical offices like Dr. Paul R. Young and Matthew Cywinski, MD.