Taco Bell

3.2
2461 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4258 Maple Road in Amherst. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4258 Maple Road, Amherst, NY
14226, United States

Hours

Reviews

3.2
2,461 reviews
5 stars
745
4 stars
489
3 stars
359
2 stars
186
1 star
682

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect or incomplete orders, often receiving missing items or wrong food.

Service Speed

Many reviews highlighted slow service, with long wait times reported for both drive-thru and in-store orders.

Staff Professionalism

Feedback indicated a lack of professionalism among staff, with several customers mentioning rude behavior and unhelpful attitudes.

Food Quality

While some customers enjoyed the food, many expressed disappointment with cold, poorly made, or incorrectly prepared items.

Cleanliness

Several reviews noted unsanitary conditions, including dirty tables and sticky floors, contributing to a negative dining experience.
  • AA
    Alexis
    Nov 11, 2025
    1.0
    Yall suck at your jobs I swear. Read the order make the order pack the order it’s not hard but yet you never get it right 🤣 every time I order it’s missing the hot sauce my foods old and there’s no fork or nothing every damn time if you don’t like your job find a new one or do better. How is this location even still open they should fire all yall
  • SO
    Some One
    Nov 7, 2025
    1.0
    I never leave reviews, but this location pissed me off beyond belief. Lets start with it being disgustingly dirty in there. The employees are rude as hell. Then it takes 35 min for them to make you 2 chalupas. What a joke.
  • AT
    Al Tomasello
    Oct 31, 2025
    1.0
    Got there at 9:20 supposed to be open at 9 and still not open, not the first time …
  • ES
    Emma Sciabarrasi
    Oct 29, 2025
    1.0
    Lazy people working always. Always forgets stuff in my order almost every time I get food here. I don’t know why I keep going to this one. Honestly just get a whole new staff. Also don’t fight with people when they try to get the food they paid for or get an easier job idk.
  • KH
    Kevin Heusinger
    Oct 29, 2025
    1.0
    Waited 30 min on a lunch break for 7$ lux box and wound up walking out a long with another customer that they dined refunds to last taco bell I step foot in not even like drive thru was packed I think I seen 3 cars

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Maple Road?

The drive-through is open from 9:00 AM to 2:00 AM Monday to Wednesday and Sunday, and until 3:00 AM Thursday to Saturday.

Where is the Taco Bell located on Maple Road?

It is located at 4258 Maple Road, Amherst, NY 14226, United States.