Taco Bell

3.2
2464 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4258 Maple Road in Amherst. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4258 Maple Road, Amherst, NY
14226, United States

Hours

Reviews

3.2
2,464 reviews
5 stars
746
4 stars
490
3 stars
359
2 stars
186
1 star
683

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared items and missing ingredients.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and a messy environment.

Staff Attitude

Many customers noted unprofessional behavior from staff, with reports of rudeness and lack of customer service.
  • DT
    Dima T
    Dec 19, 2025
    1.0
    Took 30 minutes for order to be made.
  • SS
    SPARECHANGE
    Dec 19, 2025
    5.0
    I never have any trouble in the drive through. Never needed to go inside. The employees are always amicable. The problems begin with Grubb hub and missing items... often issues with that service. So bummed the chilito/chili cheese burrito was once again discontinued.
  • LM
    Laurie Morrow
    Dec 5, 2025
    1.0
    Pulled up to the drive thru and wanted to do 2 seperate orders. The woman was rude and said you will have to go around again fir another order. WHAT?? I get to the pull up window and this woman was extremely rude, and almost threw my bag of food at me. The food was wrong that I ordered and this is extremely frustrating. Do not hire people that hate their job. This woman needs to be fired. Do better Taco Bell.
  • AA
    Alexis
    Nov 11, 2025
    1.0
    Yall suck at your jobs I swear. Read the order make the order pack the order it’s not hard but yet you never get it right 🤣 every time I order it’s missing the hot sauce my foods old and there’s no fork or nothing every damn time if you don’t like your job find a new one or do better. How is this location even still open they should fire all yall
  • SO
    Some One
    Nov 7, 2025
    1.0
    I never leave reviews, but this location pissed me off beyond belief. Lets start with it being disgustingly dirty in there. The employees are rude as hell. Then it takes 35 min for them to make you 2 chalupas. What a joke.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Maple Road?

The drive-through is open from 9:00 AM to 2:00 AM Monday to Wednesday and Sunday, and until 3:00 AM Thursday to Saturday.

Where is the Taco Bell located on Maple Road?

It is located at 4258 Maple Road, Amherst, NY 14226, United States.