Brand Certified
Panera Bread
3.9(450 reviews)
Certified by Panera Bread • Feb 22, 2026
Business Details
1593 Niagara Falls Boulevard, Amherst, NY
14226, United States
Certified by Panera Bread • Feb 22, 2026
(716) 836-6818
Certified by Panera Bread • Feb 22, 2026
https://www.panerabread.com/en-us/cafe/locations/ny/amherst/1593-niagara-falls-boulevard
Certified by Panera Bread • Feb 22, 2026
About
Certified by Panera Bread • Feb 22, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Amherst is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Feb 22, 2026
Hours
Certified by Panera Bread • Feb 22, 2026
Reviews
3.9
450 reviews
5 stars
234
4 stars
93
3 stars
35
2 stars
20
1 star
68
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the taste while others reported issues like minimal ingredients and food safety concerns.
Customer Service
Significant complaints about rude and unhelpful staff, with several customers experiencing poor treatment from management.
Cleanliness
Concerns raised about cleanliness, particularly in bathrooms and dining areas, with reports of dirty tables and unsanitary conditions.
Order Accuracy
Frequent issues with incorrect orders and delays in service, leading to frustration among customers.
Pricing
Many customers feel that prices are too high for the portion sizes and quality of food received.
- KFKathleen FFeb 3, 20262.0Ordered without gluten ingredients, came with croutons
- EME MassJan 1, 20265.0Panerai bread is always good. Good food, good variety, good people!
- BCBLo ChicDec 28, 20251.0***CHINTZY FOOD PREPARATIONS -- Recommending consumers go to another Panera location*** Stopped in to this Panera Bread location to pick up 2 breakfast sandwiches (preordered online). Both sandwiches received were very sloppily put together. I ordered arugula on my sandwich, and when I opened it up it literally had two little pieces of arugula lettuce on it - TWO??!!! The other sandwich that we got had ordered contained bacon…. Well, at least it was supposed to contain bacon because we paid almost $7 dollars for that breakfast sandwich. When we opened it up, there was 1 slice of bacon on the entire sandwich??!!! So look, if PB is trying to save money or if it’s “shrinkflation”…. At least advertise when you’re ordering a $7 dollar breakfast sandwich that the customer is only going to receive 1 tiny piece of bacon on it - and that’s it! Just so the consumer can make a logical decision to go elsewhere, right? It was very apparent that there was little care put into making these sandwiches - they were put together very sloppy. The ingredients were extremely minimal. Basically, we paid for a super thin piece of egg on a little bit of bread! The Niagara Falls Blvd. location in Amherst should be aware of what’s leaving their kitchen - shame, shame! As far as us - We will be heading to Panera Bread in Williamsville from now on! LESSON LEARNED 👍
- KRKaram RashidDec 28, 20251.0The food poisoned us and our whole fammily felt sick. My wofe was vomiting and we had diarrhea
- GGGrantDec 19, 20251.0Gotta love that all the fresh bread the place was known for is just frozen garbage now , as well as freezer to oven pastries sold at a dozen different coffee places in any city. But hey you can get most of this at the grocery store now, definitely a sign of a healthy company!
Frequently Asked Questions About Panera Bread
Does Panera Bread in Amherst accept reservations?
Panera Bread in Amherst does not accept reservations.
What are the operating hours of Panera Bread Amherst?
Panera Bread Amherst is open Monday to Friday from 6:00 AM to 9:00 PM, and Saturday to Sunday from 7:00 AM to 9:00 PM.
Can I order delivery or pickup from Panera Bread Amherst?
Yes, Panera Bread Amherst offers both delivery and pick-up services, including Rapid Pick-Up.
What payment methods are accepted at Panera Bread Amherst?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What kind of food does Panera Bread Amherst serve?
They serve soups, salads, sandwiches, freshly-baked artisan breads, and specialty items like vegetarian broth bowls and hand-tossed salads.
Does Panera Bread Amherst have a casual dress code?
Yes, the attire at Panera Bread Amherst is casual.
Does Panera Bread Amherst have Wi-Fi for customers?
Yes, Panera Bread Amherst provides complimentary Wi-Fi for guests.
Are there family-friendly menu options at Panera Bread Amherst?
Yes, Panera Amherst offers a menu crafted with clean and quality ingredients that they are proud to feed to families, including healthy and versatile options.
What other stores are near Panera Bread Amherst that I could visit?
Nearby places include Boulevard Consumer Square - GameStop for gaming and entertainment, Barnes & Noble for books and media, and The Boulevard shopping center for various stores.
How can nearby stores like Payless ShoeSource or Supercuts complement my visit to Panera Bread Amherst?
You can enjoy a meal or coffee at Panera Bread and then shop for shoes at Payless ShoeSource or get a haircut at Supercuts, making for a convenient and productive outing.
Are there other nearby restaurants I can visit after dining at Panera Bread Amherst?
Yes, nearby restaurants include The Halal Guys for Middle Eastern cuisine, Blaze Pizza for pizza, and Naan-Tastic for Indian food, providing diverse dining options.
Brand Certified Facts from Panera Bread
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