Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Amherst is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.2
1,253 reviews
5 stars
709
4 stars
306
3 stars
98
2 stars
48
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some customers reported rude behavior and poor service, while others praised individual employees for their excellent service.
Food Quality
Food quality is generally good, but there are complaints about inconsistent preparation, such as undercooked items and issues with freshness.
Cleanliness
Concerns about cleanliness, particularly in bathrooms and dining areas, with reports of dirty tables and unsanitary conditions.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Pricing
Customers feel that prices are high relative to portion sizes and quality, with some expressing that the value does not meet expectations.
- AKAnna KennedyNov 14, 20255.0I always get a grilled cheese and lemonade at Panera. Sometimes extra bread. It's not fancy, but it was what I needed, and the tables were clean. Overall I'm satisfied with my experience.
- ASAaliyah SimsNov 8, 20255.0They were SUPER busy and we still got our orders SOO fast. Everything tasted so fresh and delicious!! The staff was doing phenomenal keeping things clean and stocked despite being absolutely packed. This is clearly a very well managed location. Props to your staff for staying calm under the pressure of a huge rush !!
- ZCZachary CilanoNov 4, 20251.0me and my father went there on November 4, 2025 because I had saw the deal online for the soup for a dollar with an Entrée when I asked the employee how to put it on she told me she doesn’t know because two other people had already tried it. She thinks it’s on the app only because she didn’t have a button on the computer to apply it when I walked over to the kiosk I couldn’t apply the code so I asked if I could see the manager to apply it himself. she then walked away, annoyed and angrily, and came back and said the manager would be 10 minutes and then started complaining to another customer saying we were rude and annoying and that we should be kicked out the manager, then came out and said there is no deal online it expired a year ago and that he was going to call the police if we do not leave here’s a picture of the deal today, November 4, 2025, and overall just terrible customer service. she then said we came into the door rudely, but she was annoyed When we walked in and didn’t even acknowledge that we were standing there looking at the menu. I really hope they see this and messaged me back saying that we are the issue and that this deal does not exist
- YYYifanovaOct 29, 20255.0Nice atmosphere and friendly staff!
- PPPeteROct 26, 20252.0Weekday morning staff isn’t the friendliest. Not all of them are nasty, but more than one and more than once. The self-serve coffees (after you are manually served a cup) are often empty
Frequently Asked Questions About Panera Bread
Does Panera Bread in Amherst accept reservations?
Panera Bread in Amherst does not accept reservations.
What are the operating hours of Panera Bread Amherst?
Panera Bread Amherst is open Monday to Friday from 6:00 AM to 9:00 PM, and Saturday to Sunday from 7:00 AM to 9:00 PM.
Can I order delivery or pickup from Panera Bread Amherst?
Yes, Panera Bread Amherst offers both delivery and pick-up services, including Rapid Pick-Up.
What payment methods are accepted at Panera Bread Amherst?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What kind of food does Panera Bread Amherst serve?
They serve soups, salads, sandwiches, freshly-baked artisan breads, and specialty items like vegetarian broth bowls and hand-tossed salads.
Does Panera Bread Amherst have a casual dress code?
Yes, the attire at Panera Bread Amherst is casual.
Does Panera Bread Amherst have Wi-Fi for customers?
Yes, Panera Bread Amherst provides complimentary Wi-Fi for guests.
Are there family-friendly menu options at Panera Bread Amherst?
Yes, Panera Amherst offers a menu crafted with clean and quality ingredients that they are proud to feed to families, including healthy and versatile options.
What other stores are near Panera Bread Amherst that I could visit?
Nearby places include Boulevard Consumer Square - GameStop for gaming and entertainment, Barnes & Noble for books and media, and The Boulevard shopping center for various stores.
How can nearby stores like Payless ShoeSource or Supercuts complement my visit to Panera Bread Amherst?
You can enjoy a meal or coffee at Panera Bread and then shop for shoes at Payless ShoeSource or get a haircut at Supercuts, making for a convenient and productive outing.
Are there other nearby restaurants I can visit after dining at Panera Bread Amherst?
Yes, nearby restaurants include The Halal Guys for Middle Eastern cuisine, Blaze Pizza for pizza, and Naan-Tastic for Indian food, providing diverse dining options.