Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
988 reviews
5 stars
324
4 stars
203
3 stars
212
2 stars
73
1 star
176
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Mixed reviews on food quality; some customers received cold or poorly prepared items, while others enjoyed fresh and well-made meals.
Customer Experience
Several reviews highlighted poor customer service, including rude staff interactions and lack of attention to customer needs.
Cleanliness
Inconsistent cleanliness reported, with some customers noting dirty dining areas and others praising the cleanliness of the restaurant.
Management Response
Some customers appreciated the efforts of individual staff members and managers to resolve issues, while others criticized management for poor oversight.
- SDStephen DuckNov 16, 20253.0Terrible quality of food. Fast food isn't fast anymore either. Overpaid employees with terrible attitudes.
- MHMd.Mahmudul HasanOct 29, 20251.0Date- 10/29/2025 Time- 6 pm I order Lemonade Size large with 2 slice of lemon, and I got full bucket of Ice 🧊 and Water. This is how they treat their valuable Customers. Whoever working this time surely they don’t care about their life and service to other people. Shame
- EMEarl MorrisOct 27, 20253.0Food is okay when it is hot.
- NMNina MonteleoneOct 14, 20253.0Long wait order wrong trouble with app.
- ATAndrew ToberOct 7, 20251.0Awful food quality. Awful speed and awful customer service. Employees getting mad at the customers due to the incompetence from the employee is an insane concept to me. Fast food is shot, mind as well stick with the buttered noodles and ppj.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 3120 Niagara Falls Blvd, Amherst, NY?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 6:00 AM to 11:00 PM.
Does this McDonald's have a drive-through service? If so, when is it open?
Yes, the drive-through is open daily from 5:00 AM to midnight (12:00 AM).
Which payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's offer for pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food using a mobile app?
Yes, you can order via the official McDonald's app available on iOS and Android platforms.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby fast food options are available near McDonald's at 3120 Niagara Falls Blvd?
Nearby fast food eateries include Mighty Taco, Wendy's, SUBWAY, and Chipotle Mexican Grill, offering a variety of quick meal alternatives.
What nearby places can customers visit before or after dining at McDonald's?
Customers might visit Wine World for beverages, or Tropical Smoothie Cafe for health-conscious options. For entertainment, "Its My Birthday" playground and amusement park is nearby.
Are there any nearby banks or financial services close to McDonald's?
Yes, nearby financial institutions include Northwest Bank, KeyBank, Broadview Federal Credit Union, SEFCU, M&T Bank, and money transfer services like Western Union.