Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, soggy, or poorly prepared items.
Cleanliness
While some customers noted cleanliness, others reported messy conditions in the restaurant and at the drink station.
Staff Attitude
Customer experiences varied, with some praising friendly staff while others reported rude or unhelpful service.
Mobile Order Problems
Several customers experienced issues with mobile orders, including missing items and poor communication regarding their orders.
YL
Yamin Li
5 days ago
1.0
This is my first time complaining about McDonald's. The management at this store is chaotic. A bunch of staff in the kitchen seemed to be doing nothing. I ordered a simple breakfast burger, and even though there weren't many customers, I waited for over half an hour! They forgot my order, and I only started making it again after I went to the counter and told the manager. And there was no apology, just a bunch of excuses.
NN
N
Nov 16, 2025
1.0
Got large fry and Oreo Mac flurry,large fry I got it’s not even half full and paid over $5 for that shit. Bunch of dumb work there
MA
Mohanad Alali
Oct 25, 2025
1.0
They was screaming at me and their service was horrible and the food took 25 minutes
FK
fred k
Oct 25, 2025
1.0
Been in the drive thru for 30 minutes.
RH
Renee Hark
Oct 6, 2025
5.0
This is the best McDonald's in Buffalo. If I'm by this McDonald's I'm always stopping for a Mcdouble with mac sauce. Staff is always nice, quick and friendly. 10/10
What are the delivery hours for McDonald's at 1385 Niagara Falls Blvd, Amherst, NY?
McDonald's offers delivery service 24 hours a day, 7 days a week.
What are the drive-thru operating hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM until midnight.
Where is McDonald's located in Amherst, NY?
It is located at 1385 Niagara Falls Blvd, Amherst, NY 14226, USA.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order food online from this McDonald's?
You can order online via their delivery website or through the McDonald's app available on iOS and Android.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I pick up my order curbside at this McDonald's?
Yes, curbside pickup is available along with delivery and no-contact delivery services.
Which nearby restaurants can I visit before or after dining at McDonald's on Niagara Falls Blvd?
Nearby options include Arby's, Rachels Mediterranean Grill, Domino's Pizza, The Brick Oven, Jin Yu Garden, Mandarin Garden Restaurant, and DiBella's Subs.
Are there nearby coffee shops near this McDonald's?
Yes, Dunkin' is a nearby coffee shop where you can grab coffee or donuts.
What nearby amenities can help me with banking and car services around McDonald's?
M&T Bank ATM is nearby for banking needs. For car services, Delta Sonic offers gas, car wash, and auto detailing, and Valu Auto Care Service & Sales Center and Mavis Discount Tire provide automotive repair and parts.