Brand Certified
Five Guys
4.4(617 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
8248 Transit Road, Amherst, NY
14221, United States
Certified by Five Guys • Feb 22, 2026
(716) 636-5500
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/8248-transit-road
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8248 Transit Road in Amherst is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.4
617 reviews
5 stars
419
4 stars
122
3 stars
36
2 stars
13
1 star
27
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting they are delicious and well-prepared, though some mentioned issues with greasiness and inconsistency.
Pricing
Many reviews highlighted that the prices are considered high, with several customers expressing dissatisfaction over the cost relative to portion sizes.
Service
Customer service experiences varied; while some praised the friendliness and efficiency of staff, others reported issues with order accuracy and overall service quality.
Cleanliness
Several customers pointed out cleanliness issues in the dining area, with complaints about dirty tables and unsanitary conditions.
- DFDennis Fanara6 days ago1.0Placed an order for pickup was told be ready at 9:15. Got to store to wait an additional 25 min for my order to be completely wrong missing fries and burgers incorrect. On top of all this watching and listening to employees swearing and arguing with each other while food is burning. Terrible experience
- CDCole DuselFeb 19, 20261.0The buger was not wrapped all the way and fell apart was able to put back together but not ok for 14 dollars and the bun was not high quality and toseted poorly staff here seems very lazy highly recommend not going to this location
- JCJason CukierskiFeb 12, 20261.0People working there closed an hour early. They all just hanging out in the kitchen stealing time from their employer.
- CSCristhiam A. Castro SalazarFeb 7, 20265.0Great Burgers!
- RRRobertJan 19, 20265.0The food was very good. Whoever is cooking it during lunch time. I'm very happy with the food. It is cooked perfectly. I liked how they use peanut oil The only bad thing I would have to say is it's pretty expensive to have a meal here
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 8248 Transit Road in Amherst accept reservations?
No, Five Guys at this location does not accept reservations.
What are the opening hours of Five Guys in East Amherst?
Five Guys in East Amherst is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys East Amherst?
Yes, delivery is available daily from 11:00 AM to 9:30 PM via their online ordering platform.
Does Five Guys East Amherst offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment methods does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free options available at Five Guys?
Yes, burgers, hot dogs, and the veggie sandwich are available without buns or as wraps for gluten-free options, but cross-contamination may occur.
What is special about Five Guys' fries and burgers?
Five Guys uses fresh ground beef with no freezers in the restaurant and double-cooks their fries in 100% peanut oil, offering over 250,000 ways to customize burgers and 1,000+ milkshake combinations.
Are there nearby places to visit before or after dining at Five Guys?
Yes, near Five Guys at 8248 Transit Road, you can visit Lumos Infrared Sauna Studio, Orangetheory Fitness Amherst, or grab coffee at Starbucks.
Is there a Starbucks near Five Guys on Transit Road?
Yes, Starbucks is located nearby, making it easy to grab coffee before or after your meal at Five Guys.
What other dining options are close to Five Guys in Amherst?
Nearby dining options include Rachel's Mediterranean Grill, Bocce Club Pizzeria, Burger King, and China King Chinese Restaurant.
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