Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8248 Transit Road in Amherst is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally enjoy the burgers and fries, noting them as delicious and fresh, though some have experienced inconsistencies in fry quality and burger preparation.
Pricing
Many reviews highlight the high prices, with several customers expressing that the cost is too steep for the portion sizes offered.
Service Experience
While some customers praise the friendly and enthusiastic staff, others report issues with service quality and order accuracy.
Cleanliness
Several reviews mention cleanliness issues in the dining area, with dirty tables and condiment stations being a recurring concern.
Atmosphere
The atmosphere is described as casual and inviting, though some customers feel it can be noisy or messy during busy times.
AK
Andrew Kuntz
Nov 16, 2025
5.0
Amazing Cajun fries and burgers
DD
David D
Oct 24, 2025
4.0
Food is okay
KD
Ken dox
Oct 17, 2025
4.0
Five Guys is always good my favorite thing is the cajun fries. The girls working tonight were fantastic great sense of humor very friendly. Always on the pricey side though but I guess what's not nowadays.
BM
Brian McAvoy
Oct 5, 2025
2.0
The prices are out of control!
The food is good. However, over 20 dollars for burger ($11), fries ($5) and drink ($4). Look, I understand inflation is driving up all prices.
They need to offer meal deals and find a way to get prices down. This place use to be much more reasonably priced. I could get way more food for less at other places
KK
Kris Kistner
Sep 16, 2025
1.0
We order fries here frequently. Sometimes they're great but too often not so great. The order today was the worst. We received about half the amount of what we normally get on a large order. They were so salty, we had to wipe the salt off every fry before we ate it. I wanted to call to complain but nobody wanted to drive back to the store to complain.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 8248 Transit Road in Amherst accept reservations?
No, Five Guys at this location does not accept reservations.
What are the opening hours of Five Guys in East Amherst?
Five Guys in East Amherst is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys East Amherst?
Yes, delivery is available daily from 11:00 AM to 9:30 PM via their online ordering platform.
Does Five Guys East Amherst offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment methods does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free options available at Five Guys?
Yes, burgers, hot dogs, and the veggie sandwich are available without buns or as wraps for gluten-free options, but cross-contamination may occur.
What is special about Five Guys' fries and burgers?
Five Guys uses fresh ground beef with no freezers in the restaurant and double-cooks their fries in 100% peanut oil, offering over 250,000 ways to customize burgers and 1,000+ milkshake combinations.
Are there nearby places to visit before or after dining at Five Guys?
Yes, near Five Guys at 8248 Transit Road, you can visit Lumos Infrared Sauna Studio, Orangetheory Fitness Amherst, or grab coffee at Starbucks.
Is there a Starbucks near Five Guys on Transit Road?
Yes, Starbucks is located nearby, making it easy to grab coffee before or after your meal at Five Guys.
What other dining options are close to Five Guys in Amherst?
Nearby dining options include Rachel's Mediterranean Grill, Bocce Club Pizzeria, Burger King, and China King Chinese Restaurant.