Dunkin'

3.9
354 reviews

Business Details

(716) 832-4050
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Amherst, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1355 Niagara Falls Blvd, Amherst, NY
14226, United States

Hours

Reviews

3.9
354 reviews
5 stars
161
4 stars
79
3 stars
51
2 stars
27
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing long wait times and rude staff, while others praised friendly and helpful employees.

Food Quality

Feedback on food quality was mixed; some enjoyed the coffee and donuts, while others complained about cold or incorrect orders.

Cleanliness

Many customers noted the cleanliness of the location and appreciated the pleasant atmosphere.

Pricing Concerns

Several reviews mentioned rising prices and concerns about value for money.
  • RT
    rolando torres
    Feb 8, 2026
    5.0
    Buen servicio
  • CC
    Cora Cushman
    Dec 6, 2025
    1.0
    Zero stars. My friend and I drove from Canada for a day trip. Stopped here and waited 30 minutes for iced coffee and a croissant. A single croissant. There was no update, no apologies nothing. I swear the girl working the oven was placing one piece of bacon in a sandwich at a time. It took this one guy 2 minutes to put a muffin in a bag and put a sticker on it… why? Also, when I got my food it was cold… so if I get sick 😅also only like two staff? One girl kept stopping making food and would go to the back for a few minutes. At one point she opened the oven and dark smoke filled the store because she had left food in there
  • MM
    M M
    Nov 21, 2025
    4.0
    It was nice to go here because the worker were friendly at the main counter. That makes a big difference!
  • FM
    Francis McDunnah
    Nov 4, 2025
    3.0
    Food n service have really gone down at just about every dunkin in the area. It's gotten expensive and the juice just isn't worth the squeeze anymore. How the hell do you get diarrhea from coffee for Christ sake?!?
  • LK
    Loghan Kelman
    Sep 13, 2025
    5.0
    When we cross border shop, we always come here 1st. Excellent costumer service & our drinks are always fresh & delish!☕️😋

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Amherst, NY?

Dunkin' is open Monday through Saturday from 6:00 AM to 7:00 PM, and on Sunday from 7:00 AM to 6:00 PM.

Does Dunkin' in Amherst, NY offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified February 15, 2026Yext Knowledge Graph
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