Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Amherst, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
350 reviews
5 stars
159
4 stars
78
3 stars
50
2 stars
27
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service and long wait times, with some expressing frustration over delays in receiving their orders.
Staff Friendliness
While some customers praised the friendliness of the staff, others noted instances of rudeness and lack of attentiveness.
Food Quality
Feedback on food quality was mixed; some enjoyed the coffee and donuts, while others complained about cold or incorrect orders.
Cleanliness
The location was generally described as clean, contributing positively to the customer experience.
Pricing Concerns
Several reviews mentioned rising prices and questioned the value of the offerings.
- CCCora CushmanDec 6, 20251.0Zero stars. My friend and I drove from Canada for a day trip. Stopped here and waited 30 minutes for iced coffee and a croissant. A single croissant. There was no update, no apologies nothing. I swear the girl working the oven was placing one piece of bacon in a sandwich at a time. It took this one guy 2 minutes to put a muffin in a bag and put a sticker on it… why? Also, when I got my food it was cold… so if I get sick 😅also only like two staff? One girl kept stopping making food and would go to the back for a few minutes. At one point she opened the oven and dark smoke filled the store because she had left food in there
- MMM MNov 21, 20254.0It was nice to go here because the worker were friendly at the main counter. That makes a big difference!
- FMFrancis McDunnahNov 4, 20253.0Food n service have really gone down at just about every dunkin in the area. It's gotten expensive and the juice just isn't worth the squeeze anymore. How the hell do you get diarrhea from coffee for Christ sake?!?
- LKLoghan KelmanSep 13, 20255.0When we cross border shop, we always come here 1st. Excellent costumer service & our drinks are always fresh & delish!☕️😋
- BLBarbara LeeSep 4, 20255.0I hope the Dunkin Donuts management realize what a great asset they have in their employee named Ryan (Ry Ry). I came in with an issue with my app. Ryan pointed out the problem and helped fix it immediately to save me a stupid amount of time talking to customer service. A+++ to "Rye Rye" as it was on his name tag.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Amherst, NY?
Dunkin' is open Monday through Saturday from 6:00 AM to 7:00 PM, and on Sunday from 7:00 AM to 6:00 PM.
Does Dunkin' in Amherst, NY offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special drinks are available for the holiday season at Dunkin'?
During the holiday season, Dunkin' features new items like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead using a mobile app for Dunkin' Amherst?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What types of meals does Dunkin' Amherst serve?
Dunkin' serves breakfast, brunch, and lunch meals.
What are some popular menu items I can expect at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with over 50 varieties of donuts and dozens of premium beverages.
Is there a drive-thru available at Dunkin' Amherst?
No, this Dunkin' location does not have a drive-thru service.
What other dining options are near Dunkin' Amherst on Niagara Falls Blvd?
Nearby dining options include The Brick Oven (pizza restaurant), McDonald's (fast food), Arby's (fast food sandwich shop), Rachel's Mediterranean Grill, Domino's Pizza, Jin Yu Garden, and Mandarin Garden Restaurant (Asian cuisine).
Are there any automotive or gas services close to Dunkin' Amherst?
Yes, nearby you can find Delta Sonic Car Wash and Gas Station, Valu Auto Care Service & Sales Center, and Valu Muffler & Brake Auto Centers for automotive care and gas needs.
Where can I find banking or ATM services near Dunkin' on Niagara Falls Blvd?
M&T Bank ATMs are located nearby for your banking and cash withdrawal needs.