Brand Certified
Dunkin'
4.0(582 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
3640 Main St, Amherst, NY
14226, United States
Certified by Dunkin' • Feb 22, 2026
(716) 259-9529
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Amherst, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.0
582 reviews
5 stars
296
4 stars
113
3 stars
78
2 stars
38
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised friendly and attentive service, others reported rude behavior and slow service.
Food Quality
Many customers enjoyed the coffee and donuts, but there were complaints about stale items and incorrect orders.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting it was well-kept while others pointed out dirty tables and restrooms.
Order Accuracy
Several customers experienced issues with incorrect orders, particularly with drive-thru service, leading to frustration.
Speed of Service
Service speed was frequently criticized, with many customers reporting long wait times for their orders.
- CKClaire KayFeb 15, 20263.0Got a pack of 10 donuts here. The strawberry donuts were my favorite out of all the ones I tried
- JMJon MatsonJan 25, 20265.0Can't go wrong with Dunkin coffee and a glazed donut.
- IIInmyOWN_worldJan 16, 20262.0I was just there coming from work. I ordered four CROSSIANT SANDWICHES I got home and had 1 crossiant sandwich and 3 bagel sandwiches! I shouldn't have to double check my food. How do you get bagel from saying crossiant????? This happens too often. Please listen to the customer. We are PAYING!
- MCMatthews series of Content!!!!Jan 13, 20263.0Went here today on new years day. Went over to the kiosk and tried ordering my order there because I don't usually order at the counter. Tell me why I tried ordering the $6.00 meal deal and my total was $8.88!? I decided to cancel my order and order at the counter which the price was BEYOND different from the kiosk ($6.53). It also took like maybe 14-16 minutes for my meal. The store is pretty okay, few stains on the floor tho. Food was amazing, employees were nice but I think they need to fix that kiosk price and clean up a bit.
- MSMichael SDec 4, 20255.0I have to give a shout out to Julian! He always has the best customer service and he is such a positive asset to the team here. We need more people like him in this world. The order is always accurate, and the experience is amazing every time. Also, the early morning visits are great when Hashim is there. These guys are the best. Thank you both so much. It keeps me coming back.
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' in Amherst, NY?
Dunkin' Amherst is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order Dunkin' ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What kind of food and drinks can I expect at Dunkin' Amherst?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, and seasonal beverages like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does Dunkin' Amherst offer any special holiday menu items?
Yes, their holiday menu includes new items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What payment methods does Dunkin' Amherst accept?
Dunkin' Amherst accepts both debit and credit cards for payment.
Is there a drive-thru available at this Dunkin' location?
Yes, Dunkin' Amherst features a drive-thru for convenient ordering and pickup.
What nearby shopping centers can customers visit before or after their Dunkin' visit?
Customers can visit University Plaza shopping center, which is close to Dunkin' Amherst for additional shopping needs.
Are there any nearby restaurants for customers wanting a meal different from Dunkin's menu?
Yes, nearby restaurants include Domino's Pizza, Jimmy John's, McDonald's, Crown Fried Chicken and Pizza, and Main Street Market for a variety of dining options.
What local entertainment options are near Dunkin' Amherst?
Customers can enjoy nearby entertainment at Amherst Dipson Theater and Amherst Theatre NY drive-in theater after their Dunkin' visit.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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