Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Amherst, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
196 reviews
5 stars
84
4 stars
36
3 stars
28
2 stars
11
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about stale or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms and dining areas.
Customer Experience
While some customers praised the friendly staff and good coffee, many expressed frustration over their experiences, leading to a mixed overall impression.
- AMArmin MulahmetovicDec 5, 20251.0Came to this Dunkin Donuts apparently it’s open 24 hours a day. Yeah right. So disappointed wanted my dunk latte so bad.
- KSKen sAug 30, 20252.0Location was okay. Food had a fake aspect to it. Only thing freshly made was the coffee. I will not be back. But I do suggest make your opinion. Even though I was there b4 and drive thru. She had me waiting for 5 cars b4 she took my order.
- PKPartheepan kishorAug 8, 20255.0Awesome place 😄, neat and clean, then good caring.
- DDD DolmaApr 28, 20184.0Most of the times we ate there, there was only one employee working the counter and drive-thru, therefore, the service is a little slow if there's a few people in line. Overall, the food and service is good, but the doughnut and beverage selection is limited.
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' in Amherst, NY?
Dunkin' Amherst is open daily from 5:00 AM to 6:00 PM.
Does Dunkin' in Amherst offer delivery and pickup services?
Yes, Dunkin' Amherst offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for Dunkin' Amherst?
Yes, you can order ahead via the Dunkin' mobile app available on both the Apple App Store and Google Play Store.
What specialties can I expect at Dunkin' Amherst?
Dunkin' Amherst specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' Amherst have a drive-thru?
Yes, Dunkin' Amherst features a drive-thru for convenient service.
What’s new on the holiday menu at Dunkin' Amherst?
The holiday menu includes the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Is Wi-Fi available at Dunkin' Amherst?
Yes, Dunkin' Amherst provides free Wi-Fi for customers.
Which nearby places can I visit before or after enjoying coffee at Dunkin' Amherst?
You can visit the Hair Forum Salon in Crosspoint Park or Monaco's Violin Shop located nearby for hair services or musical interests respectively.
Are there any dining options near Dunkin' Amherst if I want a full meal?
Yes, nearby restaurants include Olympia Grill for Greek and Mediterranean cuisine, Amherst Pizza and Ale House for American dining, and Rachel’s Mediterranean Grill.
How can nearby transit or local services help me visit Dunkin' Amherst?
Nearby places like the Getzville Welcome Center and public spots can assist with directions and local information to make your visit to Dunkin' Amherst easier.