Chipotle North Amherst is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with portion sizes being too small and inconsistent, with complaints about underfilled bowls and burritos.
Cleanliness
Numerous reviews highlighted the restaurant's cleanliness issues, with reports of dirty tables, floors, and overall unsanitary conditions.
Customer Service
Feedback indicated a mix of experiences with customer service, ranging from friendly and helpful staff to rude and inattentive service.
Order Accuracy
A significant number of customers experienced problems with incorrect orders, including missing items and wrong food being provided.
DW
Donna Wlosinski
4 days ago
4.0
The area Chipotle was in was Amherst and very busy. Place had plenty of people eating at tables and a few in-line but went quick enough. The people helping create my chicken bowl were male even the cooks all great friendly and funny. I got brown rice, black beans, mild salsa, corn,lettuce, quamole and sour cream. Everything was fresh love the quamole!! My daughter got a bowl with steak i don't know what she got on it but she does have some of it on the side! We also got salsa and chips and quamole and chips all delicious and chips were crispy! Place was clean for all the people coming and going had enough for 2 times withe the chips and salsa and quamole
LL
Lada Labs
Dec 22, 2025
1.0
I guess they stingy.
PB
Paul B
Dec 17, 2025
2.0
Nothing good I can say about here.
KW
K W
Dec 1, 2025
2.0
Why isn’t the owner of this location stepping up?(3030 Niagara falls blvd) The place is filthy with garbage on floor behind counter, tables not wiped off, garbage overflowing.
There were 5 employees behind the counter and I had to wait. They were running out of food and people were waiting. Do better.
KG
Kyle Gromlovits
Nov 17, 2025
5.0
I had placed an order for an event for the 1045 am but accidentally put it in for 1045 pm. Showed up and the staff made the order in no time, giving me the ability to still have my order ready for my meeting. Outstanding customer service by the manager and team!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in North Amherst offer?
Chipotle Mexican Grill in North Amherst offers fast-casual Mexican cuisine, featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 3030 Niagara Blvd?
Chipotle Mexican Grill is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill in North Amherst located?
It is located at 3030 Niagara Blvd, Erie, Amherst, NY 14228, USA.
Does Chipotle Mexican Grill offer online ordering?
Yes, you can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
How does Chipotle ensure quality and sustainability in its food?
Chipotle follows its 'Food with Integrity' principles by using only 53 real ingredients sourced from farms that practice humane and sustainable methods, avoiding artificial colors, flavors, or preservatives.
Can customers join a rewards program at Chipotle Mexican Grill in North Amherst?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
What are some nearby dining options to Chipotle Mexican Grill in North Amherst?
Nearby dining options include Tropical Smoothie Cafe for smoothies and health food, Jersey Mike's Subs for sandwiches, Hawaiian BBQ for barbecue, and Starbucks for coffee and smoothies.
Are there nearby banking services close to Chipotle Mexican Grill in North Amherst?
Yes, KeyBank and M&T Bank, including an M&T Bank ATM, are nearby for your banking and financial service needs.
What nearby conveniences can customers use when visiting Chipotle Mexican Grill in North Amherst?
Customers can access AT&T Store and Verizon for mobile phones and services, as well as Dollar Tree for convenience shopping.
Are there any nearby automotive services for customers visiting Chipotle in North Amherst?
Yes, nearby automotive services include Mobil gas station, Knoll's Mobil North Towing Buffalo, and Auto Rescue Team for gas, repairs, and towing.