Business Details
About
Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBar
Enjoy authentic Italian for dine-in, carryout, delivery or catering.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
3,518 reviews
5 stars
2,467
4 stars
544
3 stars
205
2 stars
129
1 star
173
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from various servers, particularly highlighting staff like Tani, Mira, and Deanna.
Food Quality
The food received mixed reviews; while many enjoyed the delicious and fresh Italian dishes, some reported issues with temperature and flavor.
Atmosphere
The restaurant's ambiance was generally described as pleasant and cozy, contributing positively to the dining experience.
Management Issues
Several reviews mentioned poor management responses to complaints, with some customers feeling dismissed or experiencing long wait times.
Consistency
While many customers had great experiences, there were notable complaints about inconsistent food quality and service during busy times.
- ESEmily Smith1 day ago5.0We had a great experience at Carrara’s! The atmosphere was warm and welcoming, and the food was delicious. Our server, Erica, was especially wonderful—friendly, attentive, and made sure everything was perfect throughout the meal. I’ll definitely be coming back!
- TST Stevens4 days ago2.0SERVICE AMAZING. I took my wife out for dinner. This is where she wanted to go. Food was just OK. I was disappointed. There wasn’t a lot of flavor. It did not feel like it was loved. We had the appetizer sampler It was just OK. I had the lasagna it left me feeling like it could’ve been done better. My wife had the chicken Parm. She liked it, but she said it was lacking a little flavor. We had the couples cannoli cake for two and it didn’t taste right it tasted like it had taken on the smell of the restaurant which was so weird. We didn’t say anything to our server because she was amazing and we actually were very happy with her, but I don’t think I will return. It was not worth the date night experience it just felt like a chain restaurant that wanted my money and didn’t care.
- MGMelissa Gerace5 days ago5.0What an experience! Ty was a wonderful server, food was delicious and the atmosphere was calm and pleasant. Will definitely be returning to this location! Thank you Ty for the first pleasant dining experience we have had for sometime now with other places standards lowering, they could learn a thing or two from him alone not to mention the care placed in the overall experience and meal.
- JLJ LeoneNov 1, 20252.0Worst experience I've had in a restaurant in a long time. We were a party of 3 and shared the Classics Combination appetizer to start. It was just okay except for the Bruschetta which was flimsy and soggy, not to mention we were not given small plates to begin with. Try eating soggy bruschetta on a beverage napkin! The salad was mediocre too and came before we were even halfway finished with the app. Then our pasta dishes arrived, all of which lacked flavor because the pasta cooking water wasn't salted enough. So now we're trying to balance, apps, salads, and entrees all on the table simultaneously and the place wasn't even busy. Seriously, why the rush??? If I wanted diner style service, I would've gone to one. The table was never pre-bussed either, so when my party left, every single plate from every single course remained on the table. Get it together guys! 🤌
- TMTony MartinezNov 1, 20251.0The worst experience EVER at any kind of food establishment…. We waited for over an hour and the couple next to us waited 1.5 hours. I express my concern to the bartender/waitress and she asked the manager to come over. The poor excuse of a manager (Katie) comes up to us.. what’s the problem here ! That’s her opening line , (with an attitude) I started to express my concern to her about us and the coupe next to us and she went on some Bullshit excuses . Never said sorry or other wise if the kitchen was back up, just bullshit excuses,,, I normally don’t go to chain restaurants but I was out of my area in this location.. then you wonder why they closed the one in Rochester …get rid of that sorry example you call a manager (Katie)to get customers back …btw the couple next to use cancelled their dinner order and we did as well as soon as she gave us poor excuses … SHAME ON YOU CARRABBA’S…
Frequently Asked Questions About Carrabba's Italian Grill
What are the operating hours of Carrabba's Italian Grill in Amherst, NY?
Carrabba's Italian Grill in Amherst, NY is open from 11:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:00 PM on Sundays.
Does Carrabba's Italian Grill offer happy hour specials? If so, when?
Yes, Carrabba's Italian Grill offers happy hour daily from 4:00 PM to 6:00 PM.
Can I order delivery or pickup from Carrabba's Italian Grill?
Yes, Carrabba's offers various services including in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where is Carrabba's Italian Grill located in Amherst, NY?
It is located at 1645 Niagara Falls Blvd, Amherst, NY 14228, USA.
What type of cuisine does Carrabba's Italian Grill serve?
Carrabba's Italian Grill serves authentic Italian cuisine, including options for dine-in, carryout, delivery, and catering.
Is Carrabba's Italian Grill family-friendly and accessible?
Yes, the restaurant welcomes families, has a children's menu, high chairs, wheelchair accessible seating, entrance, parking, restroom, and offers a braille menu.
Does Carrabba's Italian Grill have a bar and serve alcoholic beverages?
Yes, there is an onsite bar, and they serve beer, wine, cocktails, and other alcoholic beverages.
What other shopping or entertainment options are near Carrabba's Italian Grill?
Nearby are Bed Bath & Beyond, Best Buy, Nordstrom Rack, and Golf Galaxy, providing shopping opportunities before or after dining at Carrabba's.
Are there medical facilities near Carrabba's Italian Grill in Amherst?
Yes, the Erie County Medical Center and Banfield Pet Hospital are nearby for any medical or veterinary needs.
How can nearby businesses like ARCA and Data Supply LLC benefit customers visiting Carrabba's Italian Grill?
Customers working or visiting nearby businesses such as ARCA and Data Supply LLC can conveniently dine at Carrabba's for authentic Italian meals, catering events, or quick takeout orders.