Carrabba's Italian Grill

4.4
3621 reviews

About

Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBarCarrabba's
Enjoy authentic Italian for dine-in, carryout, delivery or catering.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Carrabba's Italian Grill
1645 Niagara Falls Blvd, Amherst, NY
14228, United States

Hours

Reviews

4.4
3,621 reviews
5 stars
2,544
4 stars
553
3 stars
209
2 stars
134
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the exceptional service from various servers, particularly highlighting Mira, Jalen, and Erica for their attentiveness and friendliness.

Food Quality

While several reviews mentioned delicious dishes like chicken piccata and lasagna, there were also complaints about food being too salty or cold, indicating inconsistency in food quality.

Atmosphere

The restaurant's atmosphere was generally described as warm and welcoming, contributing positively to the dining experience.

Management Issues

Some customers expressed dissatisfaction with management practices, particularly regarding waitlist management and communication, which negatively impacted their experience.
  • LL
    Lina
    2 days ago
    5.0
    Went to Carrabba’s on a Saturday night with my family and our server, Amber, was wonderful! She went out of her way to help customize a pasta dish, and was so helpful. The kitchen was a little slow, dinner took almost 2 hours, but the food was delicious. Amber was amazing!
  • RH
    RJ Harper
    5 days ago
    5.0
    Haven't eaten here in a very long time as I wasn't really impressed but my recent visit was very pleasant and food was better than I remember. My server, Sean, made the experience so much enjoyable and even introduced me to the $10 take home meal deal! Thanks to such great service, I'll be back again sooner than last time.
  • AF
    Alan Finn
    Jan 3, 2026
    5.0
    Both Megan and Collin (from Sweden!) were awesome service was extremely quick, recommendations were on point based on what we said we prefer, and overall experience was a 10/10. First time here in a VERY long time and I’ll definitely be back soon. THANK YOU, MEGAN (AND COLLIN (FROM SWEDEN))!!!!!
  • SM
    Sabina Mogavero
    Dec 29, 2025
    5.0
    This is random, but this is a review of the chicken tenders on the kids menu at this specific Carrabba’s. I wish that they offered these in a larger portion or even an appetizer version for the whole table because they are so good. I think about these chicken tenders all the time and they are honestly my platonic ideal for chicken tenders. They’re so soft and crispy yet airy and well seasoned and then when you pair them with the garlic aïoli, magic happens. I’m gonna get these every time I come to Carrabba‘s. I just wish they were in a larger portion so I didn’t have to get two orders of them. Also, the server we had was very kind.
  • LM
    Lindsay Mickey
    Dec 24, 2025
    5.0
    I just wanted to give a great thanks Megan at Carrabas on N Falls Blvd tonight , on Christmas Eve, for her service It was a pleasure to experience such wonderful service during our holiday celebration. She was incredibly attentive and managed our large group with remarkable grace and efficiency. Megan's friendly demeanor and genuine care truly enhanced our festive gathering. We were particularly impressed with how she expertly handled the diverse needs of both adults and children. This delightful service made our Christmas celebration even more memorable and enjoyable. We really appreciate and enjoyed our experience at Carrabas on N.falls Blvd. It was a great decision to have our gathering at 330pm on Christmas eve for our party of 14 people. Highly recommend. Thank you again

Frequently Asked Questions About Carrabba's Italian Grill

What are the operating hours of Carrabba's Italian Grill in Amherst, NY?

Carrabba's Italian Grill in Amherst, NY is open from 11:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:00 PM on Sundays.

Does Carrabba's Italian Grill offer happy hour specials? If so, when?

Yes, Carrabba's Italian Grill offers happy hour daily from 4:00 PM to 6:00 PM.