Arby's

4.1
719 reviews
Get DirectionsCallWebsite

Business Details

2945 Niagara Falls Blvd, Amherst, NY
14228, United States
(716) 691-5742
http://www.arbys.com/locations/us/ny/amherst/2945-niagara-falls-blvd/store-5483
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2945 Niagara Falls Blvd, Amherst, NY
14228, United States

Hours

Reviews

4.1
719 reviews
5 stars
364
4 stars
187
3 stars
96
2 stars
38
1 star
34

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, with many enjoying specific items like the roast beef, milkshakes, and Reubens, though some reported issues with old or overcooked food.

Service Speed

Feedback on service speed was mixed; while some customers experienced quick service, others reported long wait times and order inaccuracies.

Staff Attitude

Staff friendliness varied, with some reviews highlighting excellent customer service, while others noted unsociable or indifferent attitudes.

Cleanliness

The restaurant was frequently described as clean, including the dining area and restrooms, contributing positively to the overall experience.

Order Accuracy

Several customers reported issues with order accuracy, particularly in the drive-thru, leading to dissatisfaction with missing or incorrect items.
  • FS
    Frank Sadler
    Nov 8, 2025
    4.0
    Food is always good . Been awhile since I ate inside a Arby's. Was looking for the packets of sauce, and didn't find any. They were all in pump containers.
  • CS
    Christine Sierra
    Oct 29, 2025
    1.0
    Edit: got seriously ripped off. Paid for the half pounder meal first time was good, 2nd time was kinda small, this time is barely a double. Don't trust them you don't get what you paid for. Been here twice the food is good and as advertised. The staff is friendly and fast. The first milkshake I got was blended too much it was just chocolate milk. They probably added too much milk. The second shake on the second trip was good. This is the only Arby's I've been too anywhere that doesn't smell like mold. I'm satisfied with this restaurant, food and service
  • NS
    Natalie Sapozhnikov
    Oct 23, 2025
    1.0
    We bought food at 7:40 pm, all food was “old”, probably made long time ago and warmed up… everything tasted so bad including famous Arby’s fries… Mac and cheese was overcooked, mushy… pita bread in Gyro was so “old”… the only thing was ok is a milkshake …
  • LL
    Laura Lorenz
    Oct 17, 2025
    5.0
    Need more Canadian locations
  • AA
    Aaron
    Sep 5, 2025
    5.0
    Food always good here. Service fast and friendly. They get my order correct Everytime.
Read more reviews on Google