Anderson's Frozen Custard

4.5
1553 reviews

About

Ice Cream ShopBurger JointDessert ShopSandwich Restaurant
Family-owned and serving Western New York for over 75 years, offering classics like All Natural Roast Beef on Weck, Signature Frozen Custard, Handmade Hard Ice Cream, Kids Meals, Party Food Catering, a "Weck on Wheels" Food Truck, and much more! The Anderson’s family along with the management and team invite you to stop by and taste the tradition!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Anderson's Frozen Custard
2369 Niagara Falls Blvd, Amherst, NY
14228, United States

Hours

Reviews

4.5
1,553 reviews
5 stars
1,040
4 stars
356
3 stars
90
2 stars
35
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the frozen custard and roast beef sandwiches, noting their rich flavors and nostalgic quality.

Pricing

Many reviews mentioned that the prices are considered high, especially for drinks and certain menu items.

Service Issues

Several customers reported poor service experiences, including rude staff and long wait times, particularly with online orders.

Cleanliness

There were mixed reviews about cleanliness, with some customers noting dirty tables and a lack of attention to the dining area.

Customer Loyalty

Long-time customers expressed appreciation for the consistency of food quality over the years, indicating strong brand loyalty.
  • SD
    Stephen Duck
    Nov 16, 2025
    4.0
    Pretty good roast beef sandwich and ice cream. Way overpriced though.
  • JJ
    Julie
    Nov 15, 2025
    5.0
    So delicious. Friendly stafff, short wait time and restaurant very clean!
  • JJ
    Jen-LNicole
    Oct 25, 2025
    3.0
    I LOVE Anderson been going there since a small child. The quality of roast beef has stayed but in this economy portions seemed less then I remember. They forgot my horse radish... it happens, I walked up to kindly ask for it and I received it instantly. Ice cream is amazing from what I remember. Open face turkey sandwich over mashed potatoes has always been a 2nd favorite for me. Great curly fries with cheese!! Kid friendly, indoor and outdoor seating.
  • LH
    len Hoffman
    Oct 7, 2025
    5.0
    Fantastic beasts on wick and great food and service
  • KT
    Kristin Tubo
    Sep 25, 2025
    3.0
    Getting pretty overpriced. $3.00 for a medium fountain drink that likely cost them $0.25. I probably would not have even left a review but when my take out order of Max n Cheese didn't include a utensil to use, you get 3 stars. End of rant. For the price, you're better off at Charlie the Butcher.

Frequently Asked Questions About Anderson's Frozen Custard

What are the dining hours at Anderson's Frozen Custard?

Dine-in service is available daily from 11:00 AM to 10:00 PM.

Can I order delivery from Anderson's Frozen Custard, and when is it available?

Yes, delivery is available daily from 11:00 AM to 10:00 PM, including same-day and no-contact delivery options.