Business Details
About
Ice Cream ShopBurger JointDessert ShopSandwich Restaurant
Family-owned and serving Western New York for over 75 years, offering classics like All Natural Roast Beef on Weck, Signature Frozen Custard, Handmade Hard Ice Cream, Kids Meals, Party Food Catering, a "Weck on Wheels" Food Truck, and much more!
The Anderson’s family along with the management and team invite you to stop by and taste the tradition!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.5
1,560 reviews
5 stars
1,046
4 stars
358
3 stars
89
2 stars
35
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; while many praised friendly and efficient staff, others reported rude behavior and long wait times.
Food Quality
The food, particularly the roast beef sandwiches and frozen custard, received high praise, though some customers noted issues with portion sizes and pricing.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in dining areas, which detracted from the overall experience.
Pricing Concerns
Many customers felt that prices were high for the portion sizes and quality of food, leading to mixed feelings about value.
- RLRobert LDec 29, 20255.0Good roast beef and ice cream.
- LLLeslie LuccaDec 17, 20255.0Adrianna was very kind to our family and super friendly
- SCSherry CDec 15, 20255.0Service was fast and accurate for time of year. (Service tends to be understandably slower during prime season due to overwhelming amount visiting patrons) Staff was friendly and respectful as always. This establishment is my go to place as it is closer to my home compared to the other Andersons. Highly recommend.
- SASabri AhmetiDec 12, 20255.0Never had a bad experience.
- PMP.E. McLaughlinDec 4, 20255.0A favourite restaurant for this Canadian customer. The youthful friendly staff and the Beef on weck (Carls choice with mustard and horseradish), chocolate shake and onion rings are always awesome. It is a New York/Western New York Institution. This canadian wishes he was an american so I could eat there more often. I would need ozempic on an I.V. drip to prevent greenpeace from pushing me back into the ocean after a feeding.
Frequently Asked Questions About Anderson's Frozen Custard
What are the dining hours at Anderson's Frozen Custard?
Dine-in service is available daily from 11:00 AM to 10:00 PM.
Can I order delivery from Anderson's Frozen Custard, and when is it available?
Yes, delivery is available daily from 11:00 AM to 10:00 PM, including same-day and no-contact delivery options.
Does Anderson's Frozen Custard offer drive-through service?
Yes, the drive-through is open daily from 11:00 AM to 10:30 PM for your convenience.
What methods of payment are accepted at Anderson's Frozen Custard?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Where can I find the menu and place an online order for Anderson's Frozen Custard?
You can view the menu and order online at https://andersonscustard.com/order-online/.
Is Anderson's Frozen Custard family-friendly and accessible?
Yes, the restaurant welcomes families and children and features wheelchair-accessible seating, restrooms, parking, and entrance.
What types of meals does Anderson's Frozen Custard serve?
They serve lunch and dinner daily, featuring classic dishes and desserts like All Natural Roast Beef on Weck and Signature Frozen Custard.
How can I contact Anderson's Frozen Custard for inquiries or catering?
You can reach them via phone at +1 716-691-8970 or email at corp@andersonscustard.com.
What nearby places can I visit before or after dining at Anderson's Frozen Custard?
Nearby you can visit Ted's Hot Dogs for more American-style fast food or enjoy drinks at DB's Liquor & Wines. For a sweet treat or quick snack, Checkers at 2374 Niagara Falls Blvd. is also nearby.
Are there nearby services like salons or hotels close to Anderson's Frozen Custard?
Yes, nearby you can find Nailmatic and Apple Nails for beauty services, as well as the Holiday Inn Express & Suites Tonawanda for lodging.
Which nearby automotive services are close to Anderson's Frozen Custard if I need assistance?
Napa Auto Parts and AutoZone are nearby for automotive parts and repairs, should you need any assistance while visiting.