Hannaford

4.3
828 reviews

About

Grocery StoreHannaford
Hannaford offers Grocery Delivery to your home or business OR Grocery Pickup at its 5239 Western Trnpike Altamont 12009 location. Visit a Hannaford near you and discover a shopping experience where everything we do is geared toward making it easy and convenient for you to shop for a variety of high quality, local fresh foods and groceries at everyday low prices.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available

Location

Hannaford
5239 Western Trnpike, Altamont, NY
12009, United States

Hours

Reviews

4.3
828 reviews
5 stars
479
4 stars
208
3 stars
81
2 stars
22
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several customers reported negative experiences with rude staff, particularly at the self-checkout and customer service areas.

Deli Issues

Many reviews expressed dissatisfaction with the deli service, particularly the inability to get fresh cuts of meat and issues with pre-packaged items.

Product Quality

Customers noted a decline in the quality of certain products, especially frozen vegetables and meats, leading to disappointment.

Store Cleanliness

The store is generally described as clean and well-organized, with positive remarks about the produce and overall shopping experience.

Online Shopping

The Hannaford to-go service received positive feedback for convenience and helpful staff, although there were some issues with order accuracy.
  • SF
    Summer Flower
    Dec 30, 2025
    2.0
    I don’t know what is wrong with this store! About 4 days ago I bought a bag of Mandrin oranges within 3 days of it arriving at my house one of the oranges was completely white with mold. So disgusting!!🤢 It’s not the first time I have had a problem with food going bad in a very short period of time. The first time it happened was with some ground beef. It had turned gray within a few days after I brought it home! I don’t know why I keep coming back.
  • WV
    William Vrooman
    Nov 17, 2025
    1.0
    The old woman at the Customer service/ Express register, Monday, afternoon, 11/17/25, was quite rude. I won’t be back anytime soon.
  • PC
    Pamela Christian
    Nov 5, 2025
    2.0
    Disappointed and dismayed about the dramatic change in quality and quantity of Hannaford frozen vegetables. Yet another company succumbs to the specter of making more money to the detriment of loyal customers-sacrificing quality and reducing quantity by 25%. Shame on you, Hannaford!
  • JB
    Jamal Brown
    Nov 5, 2025
    5.0
    Me and my wife have been doing Hannaford to-go for awhile now, and we recently switched from vville to guilderland, the other day I heard you switched to a new system and my order came out a little late I also noticed that the app was different and I didn’t know my way around, One of your Hannaford to go associates stood outside in the pouring rain. He Show me how to go around and use the app. And the check-in system. He also dealt with my heavy accent 😂 You guys have a great Hannaford to go crew and they always please me compared to any crew around here. Keep up the great work.
  • CR
    Carolynn Reynolds
    Nov 4, 2025
    5.0
    Hannaford was pretty good. I'm not thrilled that they got rid of the customer service desk, however it's very nice and easy to shop at.

Frequently Asked Questions About Hannaford

What are the operating hours of Hannaford in Altamont?

Hannaford in Altamont is open daily from 7:00 AM to 11:00 PM. On select holidays, hours vary, and the store is closed on December 25.

Does Hannaford offer grocery delivery or pickup services?

Yes, Hannaford offers grocery delivery to your home or business and grocery pickup at its 5239 Western Turnpike Altamont location.