Hannaford

4.3
825 reviews

About

Grocery Store
Hannaford offers Grocery Delivery to your home or business OR Grocery Pickup at its 5239 Western Trnpike Altamont 12009 location. Visit a Hannaford near you and discover a shopping experience where everything we do is geared toward making it easy and convenient for you to shop for a variety of high quality, local fresh foods and groceries at everyday low prices.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available

Location

Hannaford
5239 Western Trnpike, Altamont, NY
12009, United States

Hours

Reviews

4.3
825 reviews
5 stars
477
4 stars
208
3 stars
81
2 stars
21
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service Issues

Multiple reviews highlighted poor customer service experiences, particularly at the self-checkout, where staff were perceived as rude and accusatory.

Deli Concerns

Customers expressed dissatisfaction with the deli service, specifically regarding the inability to get fresh meats cut to order, leading to frustration and complaints.

Store Cleanliness and Organization

Many customers praised the store for being clean, well-organized, and having a good selection of products.

Product Availability

There were mixed reviews about product availability, with some customers noting that certain items were frequently out of stock.

Positive Shopping Experience

Despite some negative feedback, several customers reported positive experiences, citing helpful staff, good prices, and a convenient shopping environment.
  • WV
    William Vrooman
    Nov 17, 2025
    1.0
    The old woman at the Customer service/ Express register, Monday, afternoon, 11/17/25, was quite rude. I won’t be back anytime soon.
  • PC
    Pamela Christian
    Nov 5, 2025
    2.0
    Disappointed and dismayed about the dramatic change in quality and quantity of Hannaford frozen vegetables. Yet another company succumbs to the specter of making more money to the detriment of loyal customers-sacrificing quality and reducing quantity by 25%. Shame on you, Hannaford!
  • JB
    Jamal Brown
    Nov 5, 2025
    5.0
    Me and my wife have been doing Hannaford to-go for awhile now, and we recently switched from vville to guilderland, the other day I heard you switched to a new system and my order came out a little late I also noticed that the app was different and I didn’t know my way around, One of your Hannaford to go associates stood outside in the pouring rain. He Show me how to go around and use the app. And the check-in system. He also dealt with my heavy accent 😂 You guys have a great Hannaford to go crew and they always please me compared to any crew around here. Keep up the great work.
  • CR
    Carolynn Reynolds
    Nov 4, 2025
    5.0
    Hannaford was pretty good. I'm not thrilled that they got rid of the customer service desk, however it's very nice and easy to shop at.
  • MW
    Matthew Walker
    Oct 21, 2025
    1.0
    Worst experience ever trying to do the "easy" clynk bottle return. They close the doors where it is located at 10, so you have to walk in and all around just to find out that for the second time it is down with no scan gun! Then carry them all the way back around. And bring them back home. I thought they legally had to do nys bottle redemptions if they sold them... Try Voorheesville or duanesburg. Longer drives, but such a better experience.

Frequently Asked Questions About Hannaford

What are the operating hours of Hannaford in Altamont?

Hannaford in Altamont is open daily from 7:00 AM to 11:00 PM. On select holidays, hours vary, and the store is closed on December 25.

Does Hannaford offer grocery delivery or pickup services?

Yes, Hannaford offers grocery delivery to your home or business and grocery pickup at its 5239 Western Turnpike Altamont location.