McDonald's

3.4
649 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
112 West Ave, Albion, NY
14411, United States

Hours

Reviews

3.4
649 reviews
5 stars
202
4 stars
146
3 stars
125
2 stars
57
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly management, leading to negative experiences.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, old, or improperly prepared items, with some customers experiencing food safety concerns.

Order Accuracy

A significant number of customers experienced problems with incorrect orders, missing items, and poor handling of complaints.

Cleanliness and Speed

Some customers noted that the restaurant was clean and that service could be quick, especially during busy times, but this was inconsistent.
  • EA
    ethan amrhein
    Dec 25, 2025
    1.0
    If I could give a negative i would i went through drive thur and was missing one of my sandwiches. I went inside and asked for my missing sandwich management came over and started yelling at me saying it was my fault which she was the one working drive thur poor management yelling so much everyone in restaurant was watching all this for a $5 sandwich I don't understand how they received 5 stars on your web site😡
  • CV
    Courtney V
    Dec 23, 2025
    5.0
    I stop at this McDonald's maybe once a month. The manager is top notch when it comes to customer service. She is welcoming, accommodating and positive. The restaurant is always clean and they have fast service.
  • EF
    Elsbeth Fumia
    Dec 15, 2025
    1.0
    Ordered a chicken sandwich and fries. The crispy chicken was gross, hard as a rock, one pickle slice. Fries were dumped in the bottom of the bag....will not be returning
  • MH
    Michael Harris
    Nov 4, 2025
    1.0
    Got. Yelled at, they are understaffed, absolutely no customer service.
  • MS
    Matt Sanders
    Oct 28, 2025
    1.0
    Horrible customer service don’t know there jobs

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 112 West Ave, Albion, NY?

McDonald's in Albion, NY is open from 6:00 AM to 11:00 PM from Monday to Thursday and Sunday, and extends until 11:30 PM on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 6:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.