McDonald's

3.4
646 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
112 West Ave, Albion, NY
14411, United States

Hours

Reviews

3.4
646 reviews
5 stars
202
4 stars
144
3 stars
125
2 stars
57
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Food Quality

Many customers reported issues with food quality, including cold, old, or improperly prepared items.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Speed of Service

While some customers experienced quick service, many others reported long wait times and inefficiencies.

Cleanliness

The establishment was generally noted as clean, but some reviews mentioned unsanitary food conditions.
  • MH
    Michael Harris
    Nov 4, 2025
    1.0
    Got. Yelled at, they are understaffed, absolutely no customer service.
  • MS
    Matt Sanders
    Oct 28, 2025
    1.0
    Horrible customer service don’t know there jobs
  • SS
    Stephen Strassner
    Oct 18, 2025
    2.0
    Rude employee ruined my visit. Smart mouth responses to my question.
  • VJ
    Vernon Robinson Jr
    Oct 15, 2025
    5.0
    Stopped here for the first time as I was traveling. I ordered a 3 piece chicken strips in a small meal. Order was made perfectly and it was a very quick service through the drive thru. Thanks!
  • TL
    Tracey L.
    Sep 30, 2025
    1.0
    Many times of coming to this establishment the food has been old, cold, or the wrong food (nuggets, pies, fries). If you have an issue and bring it up to management you are treated with attitude. Asking for your money back is a big hassle. I now ask for my food to be "put down fresh" and offer to wait. Hospitality and food procedure is lacking. Managment blames it on new hires or short staffed everytime. Will be ordering elsewhere for a while.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 112 West Ave, Albion, NY?

McDonald's in Albion, NY is open from 6:00 AM to 11:00 PM from Monday to Thursday and Sunday, and extends until 11:30 PM on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 6:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.