Jimmy John's

Reviews

• CM

  Carolyn McGuire

  6 days ago
  1.0
  This place is a joke. Employees are disengaged and half the time you go they're missing one or more type of meat or bread, both which seem pretty essential to have at a sandwich shop
• TV

  Tom Vanburen

  Apr 15, 2026
  3.0
  Had a coupon so wanted to try it. Ordered online and it wasn't ready 10 minutes later and the sandwich was made wrong.
• IK

  Isaac Kramer

  Apr 10, 2026
  1.0
  I don’t write negative reviews often, but this experience warranted it. From the moment I walked in, the employee behind the counter was on a personal phone call and made no effort to acknowledge me or end her conversation to provide service. The interaction was minimal and unprofessional throughout. The food itself was the bigger issue. What was served to us was so far below acceptable standards — in appearance, smell, and quality — that we couldn’t eat it and had to throw it away entirely. This wasn’t a matter of preference; it was genuinely inedible. To make matters worse, there was no soap in the bathroom. When we brought this to the staff’s attention, they did nothing about it — no replacement was provided, no acknowledgment, nothing. At a food service establishment, this is not a minor oversight. Employees handling food without access to soap is a serious hygiene and public health concern. Given everything we experienced, I felt it was necessary to file a report with the local health department. I’d strongly encourage management to address food quality, basic sanitation, and customer service standards immediately. A restaurant should, at the very minimum, be safe. This one fell far short of that.
• JC

  J Carolina

  Apr 6, 2026
  1.0
  The customer service here is very poor. The manager is no help and lazy, Hate your job so much ? Quit . The worse sub ever.
• CW

  C Wes

  Mar 31, 2026
  1.0
  Went here because I saw they made sandwiches with lettuce. Ordered a turkey tom unwich and was given a turkey tom on a sub. I was on my lunch break & did not have enough time to go back to fix it. Kept the sandwich in my car, not a bite was taken, I thought it would be an easy fix after work. I called the location just now & was told I had to wait on a manager because they did not know how to provide a refund nor would they be able to remake it. Also, wasn’t given a receipt. Was given back 9.20 out of 20 for the sandwich, didn’t honor the meal deal for 8.99. & someone should probably fix their machine for their drinks. It’s not a big deal but the customer service was poor and it could’ve been fixed with good customer service.