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Wingstop

2.7
(144 reviews)

Business Details

911 Central Ave, Albany, NY
12206, United States
(518) 275-0742
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Albany. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
911 Central Ave, Albany, NY
12206, United States

Hours

Reviews

2.7
144 reviews
5 stars
43
4 stars
11
3 stars
10
2 stars
14
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Mixed feedback on food quality; while some enjoyed the wings, many reported issues with soggy, undercooked, or poorly prepared items.

Wait Times

Customers consistently complained about excessively long wait times for orders, often exceeding the estimated times.

Cleanliness

Several reviews mentioned unsanitary conditions, including unpleasant odors and lack of cleanliness in the dining area.

Order Accuracy

Frequent complaints about incorrect or incomplete orders, with many customers expressing frustration over missing items.
  • TP
    Trina Pluckrose
    Feb 25, 2026
    5.0
    So Goooood!
  • JM
    Joanna Marie
    Feb 18, 2026
    5.0
    Was skeptical trying because of all the bad reviews.. but omg, my boneless wings were great lol. We tried 3 different flavors. Food was hot and quick too
  • FP
    First Place
    Feb 12, 2026
    1.0
    A wing dropped on the floor a white bearded employee ( who didn’t have hair net over his beard ) picked it up off the floor dropped it back in the oil, then continue to add it in the order. He was talking to one customer and you were able to smell his breath from 3 feet away. It made my stomach turn. I wouldn’t want somebody like that Breathing over my food. It definitely has to be a health violation. This happened about a week and a half ago.
  • MT
    Mizz Tee
    Dec 31, 2025
    1.0
    The workers are extremely rude, taking orders while on their personal cell phone or they will just walk away in the middle of them serving you to talk on their personal phone or their colleagues. Each time I go here it’s a different person with the same rude behavior. It is also always an extremely long wait.
  • JJ
    JustThe10
    Dec 16, 2025
    5.0
    This was my first time ordering from Wingstop & it was wonderful. The wings were big & the fries were great. I will definitely order again. Thank You!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

This information is certified by Wingstop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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