Business Details
About
Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
247 reviews
5 stars
91
4 stars
60
3 stars
33
2 stars
12
1 star
51
- DDDee DausinAug 18, 20251.0Was in the restroom and saw a female worker from Wendy’s not wash their hands, and return back to work serving food.
- ACAnne CardanyJul 17, 20251.0Ordered 3 meals 2 drinks would not give me a cup of water said I had to buy a bottle
- PKPatrick KelliherJun 6, 20251.0Have to use mobile app to order. The self checkouts are broken, and employees cant/wont.
Frequently Asked Questions About Wendy's
Is Crossgate Mall Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Albany, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Albany, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (518) 869-2956.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Is the Wendy's at Crossgate Mall still open?
Yes, the Wendy's at Crossgate Mall is open and committed to serving quality food every day.
What are the opening hours for Wendy's at 1 Crossgate Mall Rd?
Wendy's is open Monday to Thursday from 9:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Does this Wendy's location offer delivery?
Yes, Wendy's at Crossgate Mall offers delivery where available. You can check delivery availability via the Wendy's app or order.wendys.com by entering your delivery address.
Can I dine in or use drive-thru at this Wendy's?
You can dine in at this location. However, it does not have a drive-thru service.
What payment methods are accepted at Wendy's Crossgate Mall?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Where can I find Wendy's menu and pricing online?
Menu and pricing for this Wendy's location can be found at https://order.wendys.com or via their mobile app after selecting the location.
How can I provide feedback or contact Wendy's Crossgate Mall directly?
You can contact Wendy's at (518) 869-2956 or use the Customer Care live chat and survey on their Contact page and feedback site respectively.
Are there other fast food options near Wendy's Crossgate Mall?
Yes, nearby fast food restaurants include Popeyes® Louisiana Kitchen, Taco Bell, Arby's, and Auntie Anne's, offering variety if you're exploring dining options in the area.
What other dining experiences can I find near Wendy's at Crossgate Mall?
You can try Bibimbowl for Korean food, Cajun Cafe for Cajun and Creole dishes, Ruby Tuesday for American cuisine, or Starbucks for coffee and cafe options nearby.
Are there any notable shops or entertainment near Wendy's at Crossgate Mall?
Nearby you can find Mandati Jewelers for jewelry, Glow Golf for miniature golf entertainment, Spencer Gifts for gifts and jewelry, and various clothing stores like Vans and Hollister Co.