Wendy's

3.1
1640 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1335 Central Ave, Albany, NY
12205, United States

Hours

Reviews

3.1
1,640 reviews
5 stars
455
4 stars
328
3 stars
256
2 stars
138
1 star
463

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and staff who struggled with English communication.

Food Quality

Many reviews highlighted issues with food quality, including cold or improperly cooked items, missing ingredients, and overall dissatisfaction with the meals.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty dining areas and concerns about health standards.

Staff Behavior

There were complaints about rude or unprofessional behavior from staff, including ignoring customers and poor handling of orders.

Inconsistent Experience

While some customers had positive experiences with fast service and good food, many others reported significant problems, indicating a lack of consistency in service and quality.
  • MY
    Mind Youra
    Dec 18, 2025
    2.0
    I was just there and the Mexican LADY WAS talking shit about me in Spanish not knowing I am Puerto Rican. And the manager didn’t even say anything too her. She was complaining about my sauces and saying how she demanded me too pay, when I told her when I first came in I’ll pay for them. After I repeated what she said i Spanish she refused to give me eye contact and ignore me completely. The food wasn’t up to par either it was extremely messy. I will be contacting my lawyer for this matter.
  • KM
    Kristy Mead
    Nov 24, 2025
    5.0
    Love me some Wendy's. The best nuggets and burgers. And now I'm obsessed with the strawberry lemonade
  • SZ
    Shawn Zhang
    Nov 18, 2025
    5.0
    Good price to eat. The price rocket in recent 2 yrs at 2025
  • BB
    Bob Blanchard
    Nov 17, 2025
    1.0
    We have gone through this drive thru 3-5 times in the last month and these people continue to give us Sweet Chili sauce instead of sweet and sour it’s actually annoying at this point that employees can’t double check and read labeling on sauces
  • GB
    Gianna B
    Sep 21, 2025
    1.0
    I ordered food from here on grubhub, and it took them almost 2 HOURS to actually make my food and send it out to the driver. I’ve ordered food on grubhub/doordash/uber eats a million times and have never had this happen to me. I tried calling the place multiple times, and each time they either ignored me and let it ring or they hung up the call after the second ring. By the time i got my food, my mccrispy wasn’t even fully cooked and it was digusting, plus i requested extra mayo and instead they put almost 0 mayo on it. only thing saving them is the cheese fries were actually good. actually never doordashing food from here ever again

Frequently Asked Questions About Wendy's

Is Albany Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on Central Ave in Albany, NY?

The drive-thru is open Monday through Thursday and Sunday from 9:00 AM to 3:00 AM, and on Friday and Saturday from 9:00 AM to 4:00 AM.