Wendy's

3.1
1634 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1335 Central Ave, Albany, NY
12205, United States

Hours

Reviews

3.1
1,634 reviews
5 stars
452
4 stars
327
3 stars
256
2 stars
137
1 star
462

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and staff being unhelpful or rude.

Language Barrier

Many reviews highlighted difficulties due to staff not speaking English, leading to miscommunication and frustration.

Food Quality

Customers frequently complained about food being cold, improperly prepared, or missing items from their orders.

Cleanliness

While some noted cleanliness, others described the restaurant as dirty and unsanitary, with concerns about health standards.

Inconsistent Experience

The quality of service and food varied significantly, with some customers having positive experiences while others faced multiple issues.
  • SZ
    Shawn Zhang
    6 days ago
    5.0
    Good price to eat. The price rocket in recent 2 yrs at 2025
  • BB
    Bob Blanchard
    Nov 17, 2025
    1.0
    We have gone through this drive thru 3-5 times in the last month and these people continue to give us Sweet Chili sauce instead of sweet and sour it’s actually annoying at this point that employees can’t double check and read labeling on sauces
  • GB
    Gianna B
    Sep 21, 2025
    1.0
    I ordered food from here on grubhub, and it took them almost 2 HOURS to actually make my food and send it out to the driver. I’ve ordered food on grubhub/doordash/uber eats a million times and have never had this happen to me. I tried calling the place multiple times, and each time they either ignored me and let it ring or they hung up the call after the second ring. By the time i got my food, my mccrispy wasn’t even fully cooked and it was digusting, plus i requested extra mayo and instead they put almost 0 mayo on it. only thing saving them is the cheese fries were actually good. actually never doordashing food from here ever again
  • DM
    DJ Mastin
    Sep 20, 2025
    5.0
    Chili and Baked Potato nothing better for quick dinner!!!
  • MT
    Mary Taylor
    Sep 17, 2025
    3.0
    I ordered a chicken sandwich and a drink. She gave me the meal, which I didn't want. My cousin ord e red a baconator and didn't get bacon on it. He went to the counter to complain. They gave him none crispy bacon. The staff didn't understand English, so we just ate and left.Both of us were disappointed.

Frequently Asked Questions About Wendy's

Is Albany Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.