Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including long wait times, incorrect orders, and staff being unhelpful or rude.
Language Barrier
Many reviews highlighted difficulties due to staff not speaking English, leading to miscommunication and frustration.
Food Quality
Customers frequently complained about food being cold, improperly prepared, or missing items from their orders.
Cleanliness
While some noted cleanliness, others described the restaurant as dirty and unsanitary, with concerns about health standards.
Inconsistent Experience
The quality of service and food varied significantly, with some customers having positive experiences while others faced multiple issues.
SZ
Shawn Zhang
6 days ago
5.0
Good price to eat.
The price rocket in recent 2 yrs at 2025
BB
Bob Blanchard
Nov 17, 2025
1.0
We have gone through this drive thru 3-5 times in the last month and these people continue to give us Sweet Chili sauce instead of sweet and sour it’s actually annoying at this point that employees can’t double check and read labeling on sauces
GB
Gianna B
Sep 21, 2025
1.0
I ordered food from here on grubhub, and it took them almost 2 HOURS to actually make my food and send it out to the driver. I’ve ordered food on grubhub/doordash/uber eats a million times and have never had this happen to me. I tried calling the place multiple times, and each time they either ignored me and let it ring or they hung up the call after the second ring. By the time i got my food, my mccrispy wasn’t even fully cooked and it was digusting, plus i requested extra mayo and instead they put almost 0 mayo on it. only thing saving them is the cheese fries were actually good. actually never doordashing food from here ever again
DM
DJ Mastin
Sep 20, 2025
5.0
Chili and Baked Potato nothing better for quick dinner!!!
MT
Mary Taylor
Sep 17, 2025
3.0
I ordered a chicken sandwich and a drink. She gave me the meal, which I didn't want. My cousin ord e red a baconator and didn't get bacon on it. He went to the counter to complain. They gave him none crispy bacon. The staff didn't understand English, so we just ate and left.Both of us were disappointed.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Albany, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Albany, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (518) 459-4700.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Albany Wendy’s serve breakfast?
Yes, this Wendy’s location in Albany, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Central Ave in Albany, NY?
The drive-thru is open Monday through Thursday and Sunday from 9:00 AM to 3:00 AM, and on Friday and Saturday from 9:00 AM to 4:00 AM.
Does the Wendy's at 1335 Central Ave, Albany serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery is available where offered. You can check availability and order through our app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Central Ave?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's at Albany allow dine-in or just takeout?
This location offers dine-in, drive-thru, takeout, and delivery where available, but does not have curbside pickup.
How can I provide feedback or contact Wendy's on Central Ave?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140. For direct feedback, visit the website or call the restaurant at (518) 459-4700.
Are there any hotels near Wendy's at 1335 Central Ave?
Yes, the SpringHill Suites by Marriott Albany-Colonie is nearby, which is convenient for visitors staying near Wendy's who want easy access to dining options.
What automotive services are available near Wendy's Albany location?
Nearby are several automotive services including Hoffman Car Wash for car cleaning, Colonie Garage Inc for automotive repair, and Glass Doctor for auto glass repair.
Are there dining options near Wendy's besides their restaurant?
Yes, nearby dining includes Tengu Asian Bistro for sushi and Thai cuisine, Bombay Bar & Kitchen for Indian food, Ralph's Tavern offering Italian and American dishes, and Kurver Kreme ice cream shop for desserts.
Where can I view Wendy's menu and order online for the Albany location?
You can view the menu at https://menu.wendys.com/ and order online at https://order.wendys.com for this Wendy's location.