Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including long wait times, incorrect orders, and staff who struggled with English communication.
Food Quality
Many reviews highlighted issues with food quality, including cold or improperly cooked items, missing ingredients, and overall dissatisfaction with the meals.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty dining areas and concerns about health standards.
Staff Behavior
There were complaints about rude or unprofessional behavior from staff, including ignoring customers and poor handling of orders.
Inconsistent Experience
While some customers had positive experiences with fast service and good food, many others reported significant problems, indicating a lack of consistency in service and quality.
MY
Mind Youra
Dec 18, 2025
2.0
I was just there and the Mexican LADY WAS talking shit about me in Spanish not knowing I am Puerto Rican. And the manager didn’t even say anything too her. She was complaining about my sauces and saying how she demanded me too pay, when I told her when I first came in I’ll pay for them. After I repeated what she said i Spanish she refused to give me eye contact and ignore me completely. The food wasn’t up to par either it was extremely messy. I will be contacting my lawyer for this matter.
KM
Kristy Mead
Nov 24, 2025
5.0
Love me some Wendy's. The best nuggets and burgers. And now I'm obsessed with the strawberry lemonade
SZ
Shawn Zhang
Nov 18, 2025
5.0
Good price to eat.
The price rocket in recent 2 yrs at 2025
BB
Bob Blanchard
Nov 17, 2025
1.0
We have gone through this drive thru 3-5 times in the last month and these people continue to give us Sweet Chili sauce instead of sweet and sour it’s actually annoying at this point that employees can’t double check and read labeling on sauces
GB
Gianna B
Sep 21, 2025
1.0
I ordered food from here on grubhub, and it took them almost 2 HOURS to actually make my food and send it out to the driver. I’ve ordered food on grubhub/doordash/uber eats a million times and have never had this happen to me. I tried calling the place multiple times, and each time they either ignored me and let it ring or they hung up the call after the second ring. By the time i got my food, my mccrispy wasn’t even fully cooked and it was digusting, plus i requested extra mayo and instead they put almost 0 mayo on it. only thing saving them is the cheese fries were actually good. actually never doordashing food from here ever again
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Central Ave in Albany, NY?
The drive-thru is open Monday through Thursday and Sunday from 9:00 AM to 3:00 AM, and on Friday and Saturday from 9:00 AM to 4:00 AM.
Does the Wendy's at 1335 Central Ave, Albany serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery is available where offered. You can check availability and order through our app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Central Ave?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's at Albany allow dine-in or just takeout?
This location offers dine-in, drive-thru, takeout, and delivery where available, but does not have curbside pickup.
How can I provide feedback or contact Wendy's on Central Ave?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140. For direct feedback, visit the website or call the restaurant at (518) 459-4700.
Are there any hotels near Wendy's at 1335 Central Ave?
Yes, the SpringHill Suites by Marriott Albany-Colonie is nearby, which is convenient for visitors staying near Wendy's who want easy access to dining options.
What automotive services are available near Wendy's Albany location?
Nearby are several automotive services including Hoffman Car Wash for car cleaning, Colonie Garage Inc for automotive repair, and Glass Doctor for auto glass repair.
Are there dining options near Wendy's besides their restaurant?
Yes, nearby dining includes Tengu Asian Bistro for sushi and Thai cuisine, Bombay Bar & Kitchen for Indian food, Ralph's Tavern offering Italian and American dishes, and Kurver Kreme ice cream shop for desserts.
Where can I view Wendy's menu and order online for the Albany location?
You can view the menu at https://menu.wendys.com/ and order online at https://order.wendys.com for this Wendy's location.