Taco Bell

1.7
128 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 581 Central Ave in Albany. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Taco Bell
581 Central Ave, Albany, NY
12206, United States

Hours

Reviews

1.7
128 reviews
5 stars
15
4 stars
5
3 stars
4
2 stars
4
1 star
100

What are people saying?

AI-generated from recent customer reviews

Staff Behavior

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Service Speed

Customers consistently reported extremely slow service, with long wait times for both drive-thru and mobile orders.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Cleanliness and Maintenance

Several reviews mentioned the location being dirty and poorly maintained, contributing to a negative dining experience.

Food Quality

Customers reported receiving subpar food quality, including incorrect items and food that was cold or poorly prepared.
  • CT
    Chad Turner
    Nov 12, 2025
    1.0
    AVOID THIS TACO BELL AT ALL COSTS. I work in customer service, and honestly I never expect much when going through any fast food drive through, but at the very least, I should expect the employees to at the very least do the bare minimum they are there to be paid to do. (Greet the customer promptly, take order, serve order promptly), and by all means I know when places are busy things take a little bit longer, but this place, but this place was dead, I was the only car in drive through, they just didn't bother. I pull up to drive through kiosk around 7pm, the automated welcome message plays asking if I will be using the mobile app, I reply not today, and then silence, couple minutes go by, still silence, no greeting, no we will be right with you, nothing. I say, "hello, I am ready to order when you are!", still nothing. After a couple more minutes and a couple more hellos, I decided they clearly didn't want my business, and would rather have another bad review. After I pulled away I pulled up to pick up window and knocked, at which point I could see the employees sitting around leaning on counters and chit chatting, not a care in the world. Just ignoring customers. Mind you they didn't even look my direction when I knocked on the window. Fine establishment we have here, brand new restaurant, already being run into the ground by quality staff. Its so true, good help is hard to find! Even bad help tries to do the job, these employees are clearly just no help. I wish I had taken pictures of the circle jerk to attach to this review
  • SX
    shujie Xiao
    Nov 12, 2025
    1.0
    This is by far the worst Taco Bell store period. Staff treat customer like garbage. Sometime when you walk in to order food they just refuse to take your order.
  • SW
    Sip Weed-Genovese
    Nov 8, 2025
    1.0
    Manager pissed me off (black girl with blonde hair), being so messy and rude for no reason. Poor workers being yelled at for no reason. No wonder why this place is understaffed. Can’t even wait for a DoorDash order without being screamed at, her talking bout “if your impatient leave”. Even hollering at someone about a damn bathroom. Even yelled at a blind dasher beside me. He couldn’t see the pickup window and went inside the entrance and got told to gtfo the lobby. Justice for these workers, they prolly get paid minimum wage to deal with her cranky ahh 🤢
  • JO
    Josh Oliver
    Nov 3, 2025
    1.0
    Service is very, very slow no matter what time of days and orders have been wrong every time I got from here. Review as a delivery driver: employees are slow to respond to you if not outright ignoring you. They are extremely rude and short with you.
  • BM
    B .F .M
    Oct 29, 2025
    1.0
    Man. Place was a mess. Dirty. Staff loud. Talking more than working. Blasting hip hop. Line 5 people long and none were greeted. I ordered for drive thru. They told me to come in. Took just under 30 min from order to ready. Go to a different location. Not worth the frustration here.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 581 Central Ave in Albany?

Taco Bell at 581 Central Ave in Albany is open from 9 AM to 1 AM Monday through Thursday and Sunday, and from 9 AM to 2 AM on Friday and Saturday.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location offers drive-through service with hours matching the restaurant's operation times.