Taco Bell

Reviews

• LG

  Linda Gonzalez

  Feb 15, 2026
  1.0
  horrible customer service the workers are so rude and disrespectful everyone working there has to go
• MC

  melvin chino

  Feb 14, 2026
  1.0
  Why stay open till 2am if you take one order every 20 minutes. People turned off their cars waiting in line.
• JS

  Jennifer Suttmeier

  Feb 8, 2026
  2.0
  They insistently forget my extra cheese sauce and then leaves the drive thru window so I can’t request another one, poorly staffed on the weekends they had 3 workers for the whole store and the wait was 25 minutes
• CG

  Carson Grover

  Feb 6, 2026
  2.0
  Took 40 minutes to get my online order in the drive through, and they consistently forget items. Every time I go through here is super slow and forgetting things...
• JS

  Jessica Summers

  Jan 21, 2026
  1.0
  I’ve never had such terrible customer service in any establishment that I might make homemade burritos for the rest of my life & never go to a Taco Bell again. My brother, who is deaf in one ear, went to grab me food from Taco Bell. Normally, he goes inside due to his impairment & the anxiety & uncomfortableness of having to ask someone to constantly repeat themselves, but the dine area was locked for some reason today. The order was only a burrito & a soda so he figured the drive thru shouldn’t be much of an issue. The fountain machine was down due to a boil water advisory in the town (which my brother is not from, so we were unaware) & they had a variety of canned soda that were being offered in place, however they did not have all the same sodas which are in the fountain. The GM Stacey let him know what options they had, he asked her to repeat herself as an employee had interrupted her to explain the boil water advisory. The soda I asked for was not there so he asked them to please hold for a moment, he called me, let me my soda option was unavailable & I then asked if they had orange soda. When he went to ask the employee, she rudely said “We only have what we just told you” my brother then said, ok but you don’t need to have an attitude.. & she proceeded to tell him how he had an attitude first (I was on the phone, he was not rude once & he never is, but especially to people who are handling your food) & I’m honestly appalled at the way “the manager” .. the GENRAL manager handled such a minuscule situation. I’m very unaware how her customer service skills could have ever got into the position of management, let alone the title of GENERAL MANAGER, but the way she spoke to him & then me when I proceeded to call the store & ask why they would speak to a customer who was just asking if you had orange soda like that instead of saying “she just told you 3 times” (one of which were interrupted by another employee) when he asked if you had a specific soda, not even for the entire list again. I’ve worked in management, & the way she handled something that could’ve been smoothed over so simply .. I don’t think it would’ve mattered if he asked 5 times what are the options you have available that you normally don’t & are not listed, hearing disability or not. As a GM she could’ve kindly said “we do not have orange soda, do you need me to repeat those again?” It wasn’t even about the food as she pointed & laughed saying “haha, you’re not getting your burrito”, it’s about the fact that someone so rude with absolutely zero customer service or deescalation skills is the face of management for this Taco Bell. Her as the general manager was more disgusting & left a worse taste in my mouth than any food from Taco Bell ever could.

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