Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Albany Subway® Restaurant at 1792 Western Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Legit the people here are so cheapppp. I always ask for double meat, i actually watched her make it today put a single serving size of meat in. I tell her, hey i paid for double meat. She looks me in the eyes and trys to gaslight me and says that is double meat theres 2 servings in each pre made serving cup… any other subway ive ever been too will put a second little serving cup if you ask for double meat. Thats not only bad customer service. But thats THEFT. I paid for something extra which was not given to me. Honestly i would have argued with her there but whats the point. They continue this same behavior. The owner needs to immediately take action. However he is the one who instructs them to be cheap. Ive had the owner himself short me on protein sizes before when he works here. DO YOURSELF A FAVOR AND DONT BUY FOOD HERE. We should not be supporting this kind of establishment thats dishonest.
AG
Aldjd Gsh
Sep 10, 2025
1.0
The worst customer service on earth
The heaviest st dark skin lady is a real rude human that shouldn’t be serving people food she the type that make you don’t trust the food if you not watching, she said a very nasty word to me after I decided to walked out her been rude, I just might give them a full video on my social media to let everyone know and see the rudeness in there
KB
Karina Belberska
Jul 29, 2025
5.0
Very friendly staff and clean place bathrooms. Food smells so good.
MC
Morgan Cooper
Aug 4, 2024
2.0
Lady who took my order I asked about coupons and she completely changed her demeanor towards me and gave me a snarky attitude towards the rest of the ordering process after I said it was OK that they didn’t take coupon and cut me off when I was speaking. She also was on the phone in her AirPod while I was taking my order. Food was OK but the absolute disrespect was not never will be back there.