Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Albany Subway® Restaurant at 1 North Pearl Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on staff behavior is mixed; some customers praised friendly and efficient service, while others reported rude and unhelpful interactions, particularly with management.
Food Quality
Food quality is inconsistent; while some customers enjoyed their sandwiches, others reported issues with freshness and incorrect orders.
Cleanliness
The cleanliness of the store received positive remarks, but there were also complaints about unsanitary conditions and food handling.
Speed of Service
Many customers noted that service was quick and efficient, although some experienced delays and issues with order accuracy.
NH
Nygel Hall
Dec 25, 2025
5.0
Did take out food was still warm and enjoyable, everything was as ordered..
JS
joe sansom
Dec 11, 2025
5.0
FOR $6 TS BUSSIN
TH
Tonya H
Nov 3, 2025
1.0
Manager there on Pearl Street on the corner road for her to be a manager she’s rude and she make the sandwich wrong. I’m a for my employee and we was always training what you have whatever sandwich it is. It’s supposed to go through the toaster and she didn’t do that in my mix whether a cold sandwich or not
SG
Shyanne Guist
Sep 29, 2025
1.0
The manager Alison was very rude after she messed up my order. I called to let her know that I am missing a item from my delivery order and she starts yelling at me and cussing at me telling me that she is willing to fight if I come down to the store.. im 7 months pregnant and I called for a missing item and got a very rude and disrespectful response... I hope she understands that just because her day is shitty doesn't mean she has to be disrespectful to people. .. I mean she is in the customer service business...
The Subway restaurant is located at 1 North Pearl Street, Downtown Albany, NY 12207.
What are the operating hours of the Albany Subway restaurant?
The restaurant is open Monday to Friday from 8:00 AM to 8:00 PM, and on Saturday and Sunday from 9:00 AM to 7:00 PM.
Does the Subway restaurant in Albany offer delivery and pickup options?
Yes, they offer in-store pickup and delivery services for customer convenience.
Can customers dine in at the Subway located at 1 North Pearl Street?
Yes, the Albany Subway restaurant serves dine-in customers in addition to takeout options.
Are catering services available at the Subway in Downtown Albany?
Yes, this Subway location offers catering services to meet various event needs.
Does the Subway at 1 North Pearl Street have a drive-through option?
No, this Subway location does not have a drive-through service.
What meals are served at the Subway restaurant in Albany?
The restaurant serves breakfast, lunch, and dinner daily.
Which nearby coworking space can be convenient for grabbing a meal at Subway?
Novel Coworking State Street is nearby, making it easy for workers there to enjoy a fresh meal from Subway.
Are there any nearby financial services or banks close to Subway in Downtown Albany?
Yes, Home Savings Bank and Bank of America ATM are nearby, which could be convenient for customers handling errands before or after dining.
What law firms are located near the Subway restaurant at 1 North Pearl Street?
McGarry Law Firm PLLC, Creator Law Firm, Thorn Law Group, Divorce & Family Legal, LLC, and Porter Law Group are nearby legal service providers close to Subway.