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Subway

4.0
(303 reviews)

Business Details

1 North Pearl Street, Albany, NY
12207, United States
(518) 449-2773
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Albany Subway® Restaurant at 1 North Pearl Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1 North Pearl Street, Albany, NY
12207, United States

Hours

Reviews

4.0
303 reviews
5 stars
161
4 stars
54
3 stars
42
2 stars
10
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and inconsiderate behavior from staff, particularly management, leading to negative experiences.

Food Quality

Several customers reported issues with food quality, including incorrect orders, unsanitary conditions, and poor ingredient freshness.

Staff Performance

While some staff were praised for their friendliness and efficiency, others were criticized for being slow and inattentive.

Cleanliness

Mixed feedback on cleanliness, with some customers noting a clean environment while others reported unsanitary conditions.

Order Accuracy

Many customers experienced issues with order accuracy, receiving incorrect items or poorly made sandwiches.
  • MS
    Mathew Stocks
    Feb 16, 2026
    2.0
    Staff and Manager where Rude, and Inconsiderate, quick to jump to assuming stuff, and engaged in harmful stereotypes.
  • ZJ
    Zay Jamison
    Jan 26, 2026
    1.0
    This location is flawed in so many ways and needs to be shut down permanently
  • NH
    Nygel Hall
    Dec 25, 2025
    5.0
    Did take out food was still warm and enjoyable, everything was as ordered..
  • JS
    joe sansom
    Dec 11, 2025
    5.0
    FOR $6 TS BUSSIN
  • TH
    Tonya H
    Nov 3, 2025
    1.0
    Manager there on Pearl Street on the corner road for her to be a manager she’s rude and she make the sandwich wrong. I’m a for my employee and we was always training what you have whatever sandwich it is. It’s supposed to go through the toaster and she didn’t do that in my mix whether a cold sandwich or not

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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