Subway

4.0
300 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Albany Subway® Restaurant at 1 North Pearl Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1 North Pearl Street, Albany, NY
12207, United States

Hours

Reviews

4.0
300 reviews
5 stars
161
4 stars
54
3 stars
41
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers praised friendly and efficient service, while others reported rude and unhelpful interactions, particularly with management.

Food Quality

Food quality is inconsistent; while some customers enjoyed their sandwiches, others reported issues with freshness and incorrect orders.

Cleanliness

The cleanliness of the store received positive remarks, but there were also complaints about unsanitary conditions and food handling.

Speed of Service

Many customers noted that service was quick and efficient, although some experienced delays and issues with order accuracy.
  • NH
    Nygel Hall
    Dec 25, 2025
    5.0
    Did take out food was still warm and enjoyable, everything was as ordered..
  • JS
    joe sansom
    Dec 11, 2025
    5.0
    FOR $6 TS BUSSIN
  • TH
    Tonya H
    Nov 3, 2025
    1.0
    Manager there on Pearl Street on the corner road for her to be a manager she’s rude and she make the sandwich wrong. I’m a for my employee and we was always training what you have whatever sandwich it is. It’s supposed to go through the toaster and she didn’t do that in my mix whether a cold sandwich or not
  • SG
    Shyanne Guist
    Sep 29, 2025
    1.0
    The manager Alison was very rude after she messed up my order. I called to let her know that I am missing a item from my delivery order and she starts yelling at me and cussing at me telling me that she is willing to fight if I come down to the store.. im 7 months pregnant and I called for a missing item and got a very rude and disrespectful response... I hope she understands that just because her day is shitty doesn't mean she has to be disrespectful to people. .. I mean she is in the customer service business...
  • AA
    Alex
    Sep 25, 2025
    1.0
    Slow employees and bad behaviors

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Albany?

The Subway restaurant is located at 1 North Pearl Street, Downtown Albany, NY 12207.

What are the operating hours of the Albany Subway restaurant?

The restaurant is open Monday to Friday from 8:00 AM to 8:00 PM, and on Saturday and Sunday from 9:00 AM to 7:00 PM.