Panera Bread

3.7
721 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Albany is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
161 Washington Ave Extension, Albany, NY
12205, United States

Hours

Reviews

3.7
721 reviews
5 stars
310
4 stars
169
3 stars
82
2 stars
44
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about incorrect ingredients, cold food, and unsatisfactory portion sizes.

Cleanliness

Numerous customers noted that the restaurant was not clean, with dirty tables, unkempt bathrooms, and overall poor hygiene.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, highlighting specific staff members who provided excellent service.

Pricing Concerns

Customers expressed that the prices were high relative to the quality and portion sizes of the food.
  • JS
    John Stark
    3 days ago
    1.0
    I would never set foot in this place again!! Whoever owns this franchise really or obviously they don’t care or they don’t know how foul this place is!
  • M3
    mal :3
    5 days ago
    5.0
    If I could marry a cafe, I would marry Panera Bread. Sorry that was weird -- anyway, I love Panera, simple as that.
  • MM
    Maril
    Oct 30, 2025
    5.0
    Great place food and staff. Thank you to the manager Eric for terrific service!
  • LG
    Laurel Ryan My Gmail
    Sep 11, 2025
    5.0
    Great rest stop on the highway.
  • RR
    Rizwana Rawaz
    Sep 1, 2025
    5.0
    Its my favorite spot to have mac n cheese and a bagel

Frequently Asked Questions About Panera Bread

Does Panera Bread Albany accept reservations?

No, Panera Bread Albany does not accept reservations.

What are the operating hours of Panera Bread Albany?

Panera Bread Albany is open from 7:00 AM to 9:00 PM on weekdays and from 8:00 AM to 9:00 PM on weekends.