Panera Bread

Reviews

• LL

  L L

  Nov 10, 2025
  1.0
  This location is honestly terrible. Every time I give them another chance, there’s always an issue. The food consistently arrives wrong, poorly prepared, or just completely careless. It feels like they hire people who don’t care about quality or presentation. The Bistro French Onion Soup was nothing like what’s pictured online… no cheese, no croutons, just onions in broth. Totally misleading. The kids’ grilled cheese was even worse… it had a piece of lettuce stuck to it and a long hair in the cheese, sticking out of the sandwich. It had to be thrown out completely. They advertise “craftsman-quality” sandwiches and fresh ingredients, but nothing ever looks or tastes like it should. I’ve tried to give this location multiple chances, but they fail every single time.
• JP

  Johanna P.

  Oct 18, 2025
  2.0
  My coworkers and I ordered delivery from here this past Tuesday and they forgot SEVERAL items from our order, including a soup... in a soup and sandwich dipper combo. The manager, Mike, apparently bagged and checked the order himself. We called to attempt to get the items delivered to us after all and they stated their manager would not send a new driver with our remaining food and silverware. One of us has to drive to pick up our items, which completely defeats the point of delivery in the first place and meant that the rest of the food was cold when they got back. Please figure out a better way to resolve this and make sure to train your managers properly on order packing and customer assistance.
• WC

  Walter Cocco

  Sep 22, 2025
  5.0
  The gentleman this evening, checking me out informed me that there was no bread for soup that my daughter wanted. He suggested that we take a bagel and slice it in the slicer so it’s finally sliced so she can eat it with the soup. My daughter is sick right now congested not feeling well and for him to go over and beyond was amazing. when I told my daughter about this, she automatically took the bread, dipped it in the soup and said it Tasted better than the baguette that is given. Number one maybe Panera Gives an option of taking a bagel and cutting it down with the different flavors they have and adding it to the soup On the side.number two. Make sure this gentleman knows he made my daughter’s Day my day and let him keep being a salesman. I don’t know his name. I wish I did and I should’ve asked, but he did an amazing job today for me. Thank you for having a raise of sunshine in front of me because I have been having it rough with things personally that I’m dealing with he opened my eyes and my heart wider.
• FC

  F Cortina

  Sep 21, 2025
  3.0
  I typically never order breakfast for DoorDash but I did and was disappointed as I got a size small smoothie and a half a sandwich and it was nearly $30 way overpriced and sandwiches average at best won’t be my choice for breakfast that’s for sure
• NB

  Nicole Bailey

  Sep 10, 2025
  1.0
  This location is horrible. The staff is all sitting at tables eating and being loud. We had a party of 3, traveling on a business trip, waiting at the counter and had to go to the table of employees and ask for help. They seemed annoyed to help us. We ended up ordering on the kiosk, while doing so there was a staff member standing on a table chair "surfing." Then, the staff were swearing and laughing and carrying on throughout the dining area. There were several dirty tables with dishes. This was a highly unprofessional location with horrible staff. It seems this location needs checked on as it does not meet the brand standards of other Panera Bread locations.

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