Brand Certified
McDonald's
3.1(1903 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
391 Central Ave, Albany, NY
12206, United States
Certified by McDonald's • Mar 01, 2026
(518) 462-9998
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,903 reviews
5 stars
549
4 stars
293
3 stars
334
2 stars
171
1 star
556
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables, floors, and the presence of flies.
Food Quality
Several reviews mentioned issues with food quality, such as cold or incorrect items and expired products.
Staff Behavior
Customers frequently noted unprofessional behavior among staff, including fighting and a lack of coordination.
- JTJess Terzian1 day ago1.0Advertising everywhere for shamrock shakes but refuses to ever serve them. Absolute nonsense. The workers here suck too. Go somewhere else that doesn’t false advertise products they may or may not have.
- YFYandry Flores5 days ago1.0La atención no es buena porque te gritan por hacer un pedido en la sección de carros
- DBDavid BraggFeb 10, 20261.0Lady with the gold tooth almost knocked me out with her breath. Her ratchet attitude and a complete incompetence to customer service fits her. Wouldn't recommend.
- YYYellFeb 3, 20261.0Ordered it online pick up inside at a table number 17 he yelled out number 17. I was at the table seated with my number. I went to the counter got my food and I asked him. I thought you were supposed to bring the food to the table, he told me slavery is over
- JBJeff BJan 19, 20261.0Horrible experience!! staff is always fighting - food is gross - dirty atmosphere - staff is always smoking marijuana inside or around the property.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-through service available?
The drive-through is open every day from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available daily from 6:45 AM to 10:45 PM.
What delivery services does this McDonald's offer?
They offer delivery, same day delivery, and no-contact delivery services.
How can I place an order for delivery or pickup?
You can order via their delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-through?
Yes, this McDonald's has a drive-through service available.
Are there any nearby restaurants if I want to explore other dining options near McDonald's?
Nearby dining options include Halal Grill, Albany Halal Grill, Chop Stix Restaurant, Sheba Al-Yemen Restaurant, Club Phoenix, and Saba Cafe, offering Middle Eastern, Chinese, and other cuisines.
Which nearby places could be useful for customers looking for automotive services?
Customers can visit Watkins Spring Co for auto parts and repairs, J A Auto Repair, Little Motors car dealership, and U-Haul Neighborhood Dealer for truck rentals.
What nearby community services and social organizations are close to this location?
Nearby community organizations include Wigand Post 8444, Veterans of Foreign Wars, Capital Area Peer Services, and The West Hill Refugee Welcome Center.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website