Brand Certified
McDonald's
3.2(1935 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
31 Holland Ave, Albany, NY
12209, United States
Certified by McDonald's • Mar 01, 2026
(518) 434-0957
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,935 reviews
5 stars
602
4 stars
338
3 stars
362
2 stars
183
1 star
450
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others noted rudeness and poor service.
Food Quality
Inconsistent food quality reported, with some customers receiving cold or poorly prepared meals.
Cleanliness and Environment
Concerns about cleanliness and the presence of disruptive individuals in the dining area.
Speed of Service
Service speed varied significantly, with many customers experiencing long wait times.
- KLKristopher Leonardtoday1.0after doing a mobile order and getting our food we found two items missing. when I went back to the window I was told to submit a refund on the app which you can not do you can not submit a refund on the app! The app tells you to return to the restaurant 💩 👎🏾
- KJKam JohnsonFeb 20, 20265.0Food was hot and fresh. I got a pretty good deal, too. They had a $6 deal for filet fish sandwich 🍔, 10-piece nugget, and I used a code for free med. Fries 🍟 and large drink for under $10. It felt like 1995 again. Customer service was pretty good for a change
- JMJacob MorganFeb 16, 20261.0Older woman at windows messed up entire order have gone to this McDonald’s 3x now and every time and up having to go back to get my order fixed, extremely long wait in the drive thru also with 0 cars in the drive thru and empty parking lot.
- JLJon LewisFeb 11, 20263.0This place was a modern McDonald's I guess. No face to face to interaction if you wanna order... I don't really care for fast food and typically don't eat at these places anyhow kids wanted happy meals though.
- DDDanielle DevitoFeb 5, 20263.0The lobby was full of teenagers standing around asking paying customers for money for food while they were also drinking refil after refil from the soda machine, walking around and cursing under their breathe if their requests were rejected.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 31 Holland Ave, Albany?
McDonald's at 31 Holland Ave, Albany is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery services are available 24/7, including same-day and no-contact delivery options.
Can I use the drive-thru at this McDonald's location?
Yes, the drive-thru is open 24 hours every day for your convenience.
What payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there free WiFi available at this McDonald's?
Yes, free WiFi is provided at this location alongside other services like mobile ordering and gift cards.
How can I order food from this McDonald's using a mobile app?
You can order via the McDonald's App available for iOS and Android, or use their online ordering links.
What is the address and main phone number for McDonald's at 31 Holland Ave?
The address is 31 Holland Ave, Albany, NY 12209. You can call them at +1 518-434-0957.
What nearby hotels can guests visit when coming to McDonald's on Holland Ave?
Nearby hotels include TownePlace Suites Albany Downtown/Medical Center, making it easy for hotel guests to grab a quick meal or snack.
Are there any pharmacies near this McDonald's in Albany?
Yes, Walgreens and Lincoln Pharmacy are close by for convenient access to pharmacy and health supplies before or after your visit.
What entertainment or leisure spots are near the McDonald's on Holland Ave?
Nearby entertainment includes the Elbo Room and New Elbo Room bars and lounges, offering options to enjoy after a meal.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website