Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold food, incorrect orders, and unsatisfactory meal preparation.
Cleanliness
The restaurant's cleanliness was a common concern, with multiple mentions of dirty dining areas and unsanitary conditions.
Customer Experience
Several customers expressed frustration with the overall experience, citing issues with staff attitudes and management.
Location Issues
The location faced criticism for not adhering to advertised hours and for being in a high-crime area, affecting customer comfort.
DN
Dystiny Narain
Nov 3, 2025
5.0
Great customer service from Rita moony and Brittany !!!! Efficient and so nice !
PR
Patrick Roberts
Oct 25, 2025
1.0
Had gotten food here because of the Monopoly promotion, and ordered a Large Coke which would’ve received a peel. To my surprise, it did not have a peel, so I’m upset. This is the 5th time I haven’t received my peels, and this was a different location too. Besides the incident involving the promotion, food was cold, and messed up. The Staff were rude and confused, like they didn’t know what to do. Never again will I come back here or participate in a promotion.
RM
Ray Moeck
Oct 24, 2025
1.0
Location was Delmar not Albany. Did not open on time.
Gave drive up customer priority over walk in even though I was at counter first.
No soap in men's bathroom. I wonder how workers are washing there hands?! Restaurant freezing inside.
GC
Gael Chabla
Oct 21, 2025
5.0
Service is really good also the food the place is clean and nice
JS
Justin S.
Oct 20, 2025
5.0
Great McDonald's. Always quick service though at night it can slow down significantly but what do you expect?