Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,283 reviews
5 stars
369
4 stars
224
3 stars
219
2 stars
131
1 star
340
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and long wait times.
Order Accuracy
Many customers have reported issues with incorrect orders, including missing items and wrong food.
Cleanliness
The restaurant is generally noted for its cleanliness, although some reviews mention dirty conditions during busy times.
Speed of Service
While some customers appreciate the quick service, others express frustration over long wait times, especially during peak hours.
Operational Hours
There are complaints about misleading operational hours, with customers finding the location closed when advertised as open.
- KDKristoph DuellNov 7, 20255.0Oddly I wasn't expecting such a nice place for a McDonald's. Lol It was super clean, modern, open and everyone was so friendly and ready to help. Foods good. Best one I have ever been to in my opinion. I also enjoyed the tables that lit up to play games on it. My inner child came out hard core!
- AWAndrew T. WellsOct 20, 20255.0Always fast, both counter service and drive through. Hot and fresh food. Very clean inside and out.
- NMN MOct 17, 20251.0Locking the door at 9:45pm on Friday evening while customers are trying to pick up previpusly paid for orders. Is not a good look honestly.....
- JMjeremiah maddenOct 17, 20251.0The girl that took my order at the drive thru on 10/17 at 2:45 was the worst customer service I have experienced at a drive-thru in 30 years. I will never go to this store again.
- BCBrinley CooperOct 17, 20251.0I was there this morning for curbside breakfast and I was waiting 26+ minutes in my car waiting patiently for my food. I saw a lot of people leaving I’m not mad that I wasted $5 it’s the fact I waited so long and I couldn’t cancel the order because it said It was too late
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1602 Western Avenue, Albany?
McDonald's at 1602 Western Avenue, Albany is open daily from 6:00 AM to 11:00 PM.
During what hours is the drive-through service available at this McDonald's location?
The drive-through at this McDonald's is open every day from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery service is available daily from 7:00 AM to 10:30 PM.
What types of payment does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order food online from McDonald's at 1602 Western Avenue?
Yes, you can place online orders through their delivery URL or by using the McDonald's app available on Apple App Store and Google Play.
Does this McDonald's location offer WiFi for customers?
Yes, this location provides WiFi service to customers.
What services are available at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What fast food options are nearby McDonald's at 1602 Western Avenue?
Nearby fast food options include Western Ave McDonald's and another McDonald's location, providing additional choices for customers in the area.
Are there other dining options close to this McDonald's?
Yes, nearby dining includes Dunkin' for coffee and bakery items, and Hana Japanese Steakhouse offering sushi and Japanese cuisine.
What other useful nearby services are around McDonald's on Western Avenue?
Nearby services include USA Gas for fuel and convenience needs, Adirondack Tire & Service for automotive repairs, and several legal and medical offices such as Rosenblum Law and Great Oak Oral Surgery.