Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
845 reviews
5 stars
245
4 stars
127
3 stars
152
2 stars
73
1 star
248
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted subpar food quality, with complaints about cold, old, or improperly prepared items.
Staffing Issues
Numerous customers noted that the location appeared understaffed, leading to delays and service problems.
Management Concerns
Several reviews indicated dissatisfaction with management, citing a lack of organization and responsiveness to customer issues.
Mixed Experiences
While some customers praised specific staff members and had positive interactions, overall experiences varied widely.
- PKPrincess kNov 9, 20251.0Order was wrong they don't care they just throw whatever in your bag they never give you exactly what you ask for 56 bucks for a cheeseburger meal and 2 fish sandwich and nuggets ,over priced and quality sucks end up throwing away 2 cheese burgers they were so hard fish sandwich gave me diarrhea and gas
- JMJasmine MontalvoNov 6, 20251.0The employees here are beyond rude!! Drive thru screens don’t work so you cannot confirm your order is correct. I get to the window and PAID for my stuff and checked it upon getting it and was missing things. The gentlemen at the window was trying to accommodate. But his manager or shift was a complete disgrace to the company. Rushing me to drive away when an order I paid for already was incomplete. Yelling at me to “go go go” just so they can meet their drive thru times instead of caring about customer satisfaction and standards!! I would not recommend this location, you’re better off visiting wolf rd or Schenectady!
- ZAZarriya AdjinOct 19, 20251.0They forgot my sweet and sour sauce and half of a sprite forgot my 20 piece don’t go there again ever bad service
- PWPolly WaxtonOct 15, 20253.0The fries were cold. And the air was to cold. The staff was professional but lacking in the warmth that my hometown McDonald’s has. Not the worst but not the best.
- MJMichael JoannidesOct 9, 20251.0My last few visits to any McDonald's has included subpar food and mediocre service. This McDonald's was no different. The staff was working very hard but they seem to be understaffed and all of them seem to be doing multiple jobs. However, the worst part I was the food itself. I got chicken nuggets which were shriveled up dry hard and basically horrible. The french fries were unedible and I didn't bother eating them so I just threw them away. It's because of this repeating experience that I only use McDonald's as food for last resort.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1814 Central Ave, Albany?
McDonald's at 1814 Central Ave, Albany is open daily from 6:00 AM to 11:00 PM.
During what hours is the drive-thru at this McDonald's available?
The drive-thru is available every day from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 7:00 AM to 10:30 PM.
Can I order McDonald's for delivery or pickup through an app?
Yes, you can order using the McDonald's App available on both iOS and Android, or via the online ordering link provided.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Albany and how can I contact them?
McDonald's is located at 1814 Central Ave, Albany, NY 12205. You can contact them at +1 518-239-0466.
What nearby restaurants can I visit around McDonald's at 1814 Central Ave?
Nearby restaurants include The Cat's Meow, Wendy's, Moe's Southwest Grill, I Love New York Pizza, and La Famiglia Pizza.
Are there coffee shops close to McDonald's?
Yes, Starbucks is a nearby coffee shop where you can grab a coffee before or after your McDonald's visit.
What other services or stores are nearby that customers might find useful?
Customers can visit nearby places such as Trustco Bank for financial services, Kohl's for department store shopping, and OfficeMax for office supplies.