Brand Certified
McDonald's
3.1(849 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1814 Central Ave, Albany, NY
12205, United States
Certified by McDonald's • Mar 01, 2026
(518) 239-0466
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
849 reviews
5 stars
246
4 stars
129
3 stars
151
2 stars
73
1 star
250
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.
Service Quality
While some reviews praised friendly and helpful staff, many others highlighted rude behavior and poor customer service experiences.
Food Quality
Several customers complained about subpar food quality, including cold and overcooked items, leading to dissatisfaction.
Wait Times
Customers frequently mentioned long wait times for food, both in the drive-thru and inside the restaurant.
Management Issues
Multiple reviews indicated problems with management, including understaffing and lack of effective oversight.
- AMAnita Mann4 days ago4.0One of the better McDonalds that I've been too, food is hot and service is good, orders not being right would be my only complaint.
- MMMarie MayfieldFeb 7, 20261.0Half my order was completely wrong. I was supposed to have 2 sausage egg mcmuffins and got 2 egg and sausage biscuits. Ordered 2 hash browns and only got 1!!! Maybe that's why the customer service was excellent, because they knew they didn't have regular eggs made, so the mcmuffins could be covered🤨🤨🤨Then no phone number available to get ahold of them😡😡😡
- BBBill BroughtonJan 17, 20265.0One of the few fast food locations where the employees seem to really be making an effort to provide a good experience. From the woman who brought out the food (actually fresh and hot) to the manager we spoke to for some extra condiments were friendly and enthusiastic about their job. I don't see that very often so when I do, I want to say: Thank you!
- PKPrincess kNov 9, 20251.0Order was wrong they don't care they just throw whatever in your bag they never give you exactly what you ask for 56 bucks for a cheeseburger meal and 2 fish sandwich and nuggets ,over priced and quality sucks end up throwing away 2 cheese burgers they were so hard fish sandwich gave me diarrhea and gas
- JMJasmine MontalvoNov 6, 20251.0The employees here are beyond rude!! Drive thru screens don’t work so you cannot confirm your order is correct. I get to the window and PAID for my stuff and checked it upon getting it and was missing things. The gentlemen at the window was trying to accommodate. But his manager or shift was a complete disgrace to the company. Rushing me to drive away when an order I paid for already was incomplete. Yelling at me to “go go go” just so they can meet their drive thru times instead of caring about customer satisfaction and standards!! I would not recommend this location, you’re better off visiting wolf rd or Schenectady!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1814 Central Ave, Albany?
McDonald's at 1814 Central Ave, Albany is open daily from 6:00 AM to 11:00 PM.
During what hours is the drive-thru at this McDonald's available?
The drive-thru is available every day from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 7:00 AM to 10:30 PM.
Can I order McDonald's for delivery or pickup through an app?
Yes, you can order using the McDonald's App available on both iOS and Android, or via the online ordering link provided.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Albany and how can I contact them?
McDonald's is located at 1814 Central Ave, Albany, NY 12205. You can contact them at +1 518-239-0466.
What nearby restaurants can I visit around McDonald's at 1814 Central Ave?
Nearby restaurants include The Cat's Meow, Wendy's, Moe's Southwest Grill, I Love New York Pizza, and La Famiglia Pizza.
Are there coffee shops close to McDonald's?
Yes, Starbucks is a nearby coffee shop where you can grab a coffee before or after your McDonald's visit.
What other services or stores are nearby that customers might find useful?
Customers can visit nearby places such as Trustco Bank for financial services, Kohl's for department store shopping, and OfficeMax for office supplies.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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