McDonald's

3.4
1335 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
161 Washington Ave Extension, Albany, NY
12205, United States

Hours

Reviews

3.4
1,335 reviews
5 stars
441
4 stars
279
3 stars
251
2 stars
119
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Cleanliness

The restaurant was often described as dirty, with unclean tables and bathrooms, leading to a negative dining experience.

Staff Attitude

Many reviews highlighted rude or indifferent staff, with some customers feeling ignored or treated poorly.

Food Quality

There were numerous complaints about cold or stale food, as well as incorrect orders, impacting overall satisfaction.

Pricing Concerns

Several customers expressed dissatisfaction with high prices relative to the quality of food received.
  • JJ
    J3T59
    3 days ago
    1.0
    The bosses need to pay the workers more so they actually have enough money to care if a Double quarter pounder has 2 Patty's instead of only one. Do better clown, pay your workers more
  • JF
    John Faucett
    5 days ago
    5.0
    The past few times I've eaten here The service was great and food was also good. Staff were friendly and polite.
  • TP
    Treavor Phillips
    Nov 14, 2025
    1.0
    Don't lie about your hours! Shady business... Closed when it says their open.
  • JP
    Jarett Pinela
    Nov 2, 2025
    1.0
    Horrible location …. I waited 15 minutes for a large caramel frappe. The managers are awful; they don't care about the customers, the food is coldddd, and they don't follow food safety protocols. GM pay attention to your crew members and managers!!!!they're not doing their jobs.
  • SS
    Shawn
    Oct 22, 2025
    1.0
    Should not take food deliveries after lobby is closed or hire help and put a driver window like other establishments. Orders sit and get cold, long drive thru lines

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Albany at 161 Washington Ave Extension?

McDonald's Albany is open 24 hours a day, 7 days a week.

Does McDonald's Albany offer delivery services?

Yes, McDonald's Albany offers delivery from 5:00 AM to midnight daily.