McDonald's

3.1
1427 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
106 Wolf Rd, Albany, NY
12205, United States

Hours

Reviews

3.1
1,427 reviews
5 stars
404
4 stars
278
3 stars
238
2 stars
135
1 star
372

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for both drive-thru and in-store orders, often exceeding 20 minutes.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Cleanliness

While some customers praised the cleanliness of the location, others reported dirty tables and unsanitary conditions.

Food Quality

Reviews were mixed regarding food quality, with some customers enjoying their meals while others complained about cold or poorly prepared food.
  • AC
    April Collins
    Nov 11, 2025
    4.0
    The young lady in drive thru had no clue to what we were trying to order. Train people before giving them a mic on drive thru
  • DF
    Dee C. Ford
    Nov 10, 2025
    1.0
    Waited at the Take Out window for 10 mts without being helped. Went inside and ended up waiting for 20+ mts. for 6 nuggests and a medium 1/4lb w/cheese value meal. Receipt showed I was rung up for the wrong value meal and 5 people around me were all ru g up for wrong items. Even still, how long does it take for a 6 piece, medium fries and 1/4lb w/cheese meal together made when there are barely any other customers. Clueless!
  • DH
    Debra Heim
    Oct 31, 2025
    2.0
    I think the staff here were having a bad night. We waited in line for a while without the line moving. Then when we finally made it up to the window we coulf barely hear the person. After we received our order, the 2 order of fries were not cooked. The woman at window was nice enough when we finally got there, maybe they were just having a bad night.
  • JS
    Jay Smarro
    Oct 27, 2025
    1.0
    So many people moving around but nothing seems to get done. Placed an order inside and it took nearly 20mins to get. They focus primarily on drive thru. I started using drive thru thinking it would be better but my food is usually messed up and they always have you move forward to the next window or park in a spot until they bring it outside. The staff is rude to each other and customers.
  • II
    Ilovemsaimee
    Oct 20, 2025
    1.0
    The WORST McDonald’s and that’s saying a lot because this is America and there’s a McDonald’s on every corner. Seriously the worst worst worst I can’t stress this enough. I’ve never had a smooth experience at this location. You order your food, get it 10-15 minutes later missing items and when you tell them it’s missing, they act like you stole from them and want 3 friggen forms of ID to get the correct food. Bro…. You get paid minimum wage, I get it you forgot my food but fix it instead of acting like it comes out of your paycheck. It’s seriously not that hard. Just avoid this location at all costs if you want to keep your last shred of sanity.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on weekdays?

McDonald's is open from 6:00 AM to 11:00 PM from Monday to Friday.

Can I get delivery service from McDonald's and what are the delivery hours?

Yes, McDonald's offers delivery service every day from 6:00 AM to 10:30 PM.