Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1512 Western Ave in Albany is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,301 reviews
5 stars
813
4 stars
327
3 stars
94
2 stars
26
1 star
41
What are people saying?
AI-generated from recent customer reviews
Food Quality
The quality of food is inconsistent, with some customers praising the burgers and fries while others report issues like overcooked fries and stale buns.
Pricing
Many customers feel that the prices are high for the portion sizes and quality, with several reviews mentioning that the cost is becoming prohibitive.
Service
Customer service is frequently highlighted as a positive aspect, with many reviews noting friendly and attentive staff, although some experiences of order inaccuracies were reported.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers noting clean tables and facilities, while others reported dirty tables and poor hygiene.
Atmosphere
The atmosphere is generally described as friendly and upbeat, but some customers mentioned issues like loud music affecting their dining experience.
- RCRonan CorrOct 29, 20255.0I dined in had a coke vending machine coke so good the burger was nice and juicy but the fries were beyond
- MPMBTA & More ProductionsOct 26, 20251.0Smelled strongly of raw sewage inside. Food took ages, they also appeared to be out of fries so were using huge slices of potatoes as fries. Not to mention overpriced.
- DLDD LOct 16, 20255.0Great gluten free lettuce wrap burger and French fries.
- BKB KOct 12, 20255.0Staff was fantastic, really were attentive and friendly very rare now a days!
- KKKate KOct 11, 20255.0Everyone was working so hard and well together. Everyone was tired after a long day but still worked quickly and had a good attitude. LOVE this location.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1512 Western Ave in Albany accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours of Five Guys in Albany?
Five Guys in Albany is open daily from 10:30 AM to 10:00 PM.
Does Five Guys offer delivery services?
Yes, Five Guys offers delivery every day from 10:30 AM to 9:30 PM. You can order online through their delivery URL.
Can I customize my burger and milkshake at the Albany Five Guys?
Absolutely. Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment options does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is the Albany Five Guys location wheelchair accessible?
Yes, the Albany Five Guys has a wheelchair accessible entrance and restroom, and also offers high chairs.
Does Five Guys offer gluten-free options?
Most sandwiches can be ordered without a bun via wraps or bowls, but buns, certain hot dogs, and some condiments contain gluten. Cross-contamination risk exists. Please check their allergen chart for details.
How can I visit Five Guys if I'm coming via nearby transit or want to explore nearby places?
You can easily find Five Guys located at 1512 Western Ave, Albany. Nearby, you can visit Moge Tea café or enjoy frozen treats at TCBY and Guilderland NY frozen yoghurt shops before or after your meal.
Are there any nearby services or attractions that customers might combine with a visit to Five Guys?
Yes, nearby customers can access services like Citizens Bank ATM, Albany County Veterinary Hospital, and enjoy nearby eateries like TGI Fridays and Blaze Pizza for a diverse dining experience.
Does Five Guys at 1512 Western Ave offer in-store pickup?
Yes, Five Guys offers in-store pickup as part of their pickup and delivery services.