Five Guys

4.4
1308 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1512 Western Ave in Albany is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1512 Western Ave, Albany, NY
12203, United States

Hours

Reviews

4.4
1,308 reviews
5 stars
821
4 stars
329
3 stars
94
2 stars
26
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

The quality of burgers is generally praised, but there are inconsistencies with fries and portion sizes.

Service

Staff are frequently noted for being friendly, efficient, and attentive, contributing positively to the dining experience.

Pricing

Many customers feel that prices are high for the portion sizes, leading to mixed feelings about value for money.

Cleanliness

The establishment is often described as clean, with well-maintained dining areas and facilities.
  • BF
    Bill F
    4 days ago
    5.0
    Food is very good, but a little expensive. But the food is worth it.
  • LM
    Lakeia Madison
    Dec 16, 2025
    4.0
    Pretty average overall. The food is okay and consistent enough, but the portions—especially the fries—are hit or miss. On multiple occasions, the fries have been noticeably light. You know how some places give you the cup plus that extra scoop on top? This wasn’t that. It felt more. like just the cup…
  • AN
    Ariana Nahlupin
    Dec 2, 2025
    5.0
    Good Service, good food. Nice and efficient. 🫶
  • AL
    Anne Leone
    Nov 25, 2025
    5.0
    The burger is always great, the portion size of fries is wonderful. My husband and I were driving through Hartford CT. and saw Wallburgers, there was also a five guy. Went to Wallburgers instead bad choice. Learned my lesson when I want a burger and fries and some time a milkshake I will go to Five Guys
  • RC
    Ronan Corr
    Oct 29, 2025
    5.0
    I dined in had a coke vending machine coke so good the burger was nice and juicy but the fries were beyond

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.