Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Albany, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
724 reviews
5 stars
340
4 stars
154
3 stars
96
2 stars
46
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with reports of rude staff and long wait times, though some customers noted friendly and efficient service.
Order Accuracy
Many customers experienced issues with incorrect orders and modifications not being followed, leading to dissatisfaction.
Cleanliness
The location is often reported as dirty and unsanitary, with complaints about the bathrooms and overall hygiene.
Food Quality
Food quality is frequently criticized, with reports of burnt items and stale donuts, although some customers enjoyed specific menu items.
Location Issues
The presence of homeless individuals near the location has raised safety and cleanliness concerns among customers.
- CKcarolyn kresserDec 13, 20251.0So I just ordered almost the $9 large iced coffee obviously I had extra stuff in it. And I got less ice and they gave me a size of a medium in a large cup and also they didn't add my espresso in it either. Definitely will not be going to this dump it again because no other dunkins do that not not that amount you literally gave me a medium size coffee when I paid for a large definitely won't be going to this Dunkin donuts anymore. I don't care if I have to drive out of my way to a different dunkin' donuts no other dunkin' donuts does this. You gave me a half empty cup a large iced coffee cup trash you guys are trash. That's definitely not what you want to do for your franchise that's for sure I work in the fast food industry that's not what you want to do trust me when I say that you're going to lose a lot of freaking customers that's for sure and I'm excited for that!!!!!! Like literally I bought a large iced coffee you gave me a large cup but medium drink in a large cup!!!
- RJRobert P Scifo JrDec 10, 20253.0Service here is varied. Depends on whose working. Most of the time everyone is friendly and seem happy to be helping. The only thing that could be done better is read the modifications made to food orders. 5 out of the last 6 times they've failed to add the extras I've paid for. Only got it correct tonight. Still waiting on a call regarding the wrong sandwiches that were made. Owners don't seem friendly enough to care. Just my opinion, of course. Photo is of a bacon, egg & cheese that was supposed to have extra cheese. Second photo is of the Bacon Jam Breakfast sandwich which they sent 2 of, instead of the correct sandwiches I ordered. Food was also cold.
- TKTizalief KeeneDec 7, 20251.0Just order 2 breakfast bagels, loaded hash browns, and a hot chocolate and the whole order came out burnt. The bagels are hard as rock and hash browns are just burnt only thing that came out good was the hot chocolate its sad.
- CBCaleb BrodayDec 7, 20251.0I got a craving for Dunkin the first time in about a year however after standing at the counter for 3 minutes while there were only three people waiting and more than five employees in the store and not even greeted and asked to wait just a moment I'm going to go to a local coffee shop and not satisfy this Duncan craving and I'll probably wait another year but you know customer service is really big and greeting and saying hi to people in the morning really helps.
- A9ALBANY FOODCRITICT 927Dec 3, 20251.0HORRIBLE , CUSTOMERS CANT USE THE BATHROOMS BUT BUMS AND EMPLOYEES CAN ! WOW HIGHLY UNSANITARY, NO CARE FOR CUSTOMERS TO USE THE BATHROOM ALWAYS “OUT OF ORDER” ITS BEEN OVER 8 MONTHS ! DIRTY AS EVER ! RATING -1 OUT OF 10
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Albany, NY?
Dunkin' in Albany, NY is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What specialties and menu items can I expect at Dunkin'?
Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, tea, and a variety of breakfast, lunch, and brunch options with over 50 varieties of donuts and many premium beverages.
Can I order Dunkin' products using a mobile app?
Yes, you can order your Dunkin' favorites via the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
Where is Dunkin' located in Albany?
Dunkin' is located at 439 Madison Avenue, Albany, NY 12210, USA.
Does Dunkin' serve vegetarian options and have free Wi-Fi?
Yes, Dunkin' serves vegetarian options and offers free Wi-Fi for customers.
Is there a Dunkin' coffee shop nearby other notable restaurants in Albany?
Yes, there is another Dunkin' coffee shop nearby as well as several restaurants and bars such as Justin's, Savoy Taproom, and The Balloonary, making it convenient for customers to enjoy meals or events before or after visiting Dunkin'.
How can I get to Dunkin' if I'm using public transit or visiting other nearby places?
Dunkin' at 439 Madison Avenue is close to several popular Albany spots like Lark Tavern and State St. Pub, making it easy to plan a visit during your outings or commute in the area.
Can I visit Dunkin' after enjoying entertainment venues nearby?
Yes, Dunkin' is near entertainment venues like Paint Nite and Lionheart Blues Cafe, so you can grab a coffee or snack either before or after enjoying music and arts events in Albany.
Are there any convenient amenities near Dunkin' for shopping or fuel?
Near Dunkin', you can find amenities like Romeo's Gifts for flowers and souvenirs, and Sunoco gas station for fuel, which can be convenient during your visit.