Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Albany, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
566 reviews
5 stars
230
4 stars
119
3 stars
69
2 stars
36
1 star
112
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and dismissive behavior from staff, particularly from a shift leader, leading to a negative experience.
Food Quality
Many reviews mentioned issues with food quality, including cold or burnt items, and a lack of available menu items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor overall cleanliness.
Operational Issues
Customers frequently experienced problems with incorrect hours of operation and unavailability of menu items, leading to frustration.
Mixed Experiences
While some customers praised the service and food, many others had consistently negative experiences, indicating a lack of reliability.
- ATAntonia Triumpho4 days ago5.0This is the best Dunkin Donuts I've been to in a long time. The staff was very friendly. The food and drinks were made well and exactly how they should be.
- MKMahi KotiDec 29, 20253.0“Visited Dunkin on Central Ave, Albany. The cookie cream latte was okay, but the hot coffee tasted like regular coffee — it seemed like the French vanilla swirl we ordered was missed. Overall, an average experience.”
- SRSam RDec 21, 20254.0A bit dirty but good food and acceptable service.
- JSJennifer SommersOct 23, 20251.0From the time I pulled up at the drive-through, the customer service was awful. She handed me my change without even looking at me and dumped it in my hand and walked away. If the employees are not even going to act like they want to do their job maybe they shouldn’t be working there worst customer service I ever had at Dunkin’ Donuts. I asked her if she liked her job and she said whatever and Close the window.
- GVGeorge VazquezOct 16, 20251.0Got to this location at 9:15 9:20 no one said anything on intercom nor introduce themselves to tell us they wasn't serving and it says that they don't close until 10:00 horrible service
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1425 Washington Ave, Albany, NY?
Dunkin' is open every day from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals can I get at the Dunkin' in Albany, NY?
You can get breakfast, lunch, and brunch meals at this Dunkin' location.
What special holiday drinks are available at this Dunkin'?
During the holiday season, you can enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' Albany serve vegetarian options?
Yes, Dunkin' serves vegetarian options.
Can I use a debit or credit card when purchasing at this Dunkin'?
Yes, both debit and credit cards are accepted as payment methods.
Is there a drive-thru service available at the Dunkin' on Washington Ave?
Yes, this Dunkin' location offers a drive-thru service for your convenience.
What are some nearby coffee shops to Dunkin' at 1425 Washington Ave?
Nearby coffee shops include another Dunkin' location and APlus at Sunoco, both good options to grab coffee if visiting the area.
Are there any hotels near the Dunkin' in Albany for visitors?
Yes, nearby hotels include Courtyard by Marriott Albany Thruway, CrestHill Suites SUNY University Albany, Extended StayAmerica-Albany, and Fairfield Inn Albany University Area, providing convenient lodging options close to Dunkin'.
How can the nearby Albany bus stations help me get to Dunkin'?
Nearby bus stations like the University at Albany Megabus Stop, Greyhound Bus Stop, and Megabus services provide public transit options, making it easier for customers to reach Dunkin' without a car.