Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Albany, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
564 reviews
5 stars
229
4 stars
117
3 stars
68
2 stars
36
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders and items being unavailable, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions and a messy environment, impacting the overall experience.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or burnt items and weak coffee.
Management Issues
Customers expressed concerns about management's lack of oversight and the negative attitude of some employees.
- JSJennifer SommersOct 23, 20251.0From the time I pulled up at the drive-through, the customer service was awful. She handed me my change without even looking at me and dumped it in my hand and walked away. If the employees are not even going to act like they want to do their job maybe they shouldn’t be working there worst customer service I ever had at Dunkin’ Donuts. I asked her if she liked her job and she said whatever and Close the window.
- GVGeorge VazquezOct 16, 20251.0Got to this location at 9:15 9:20 no one said anything on intercom nor introduce themselves to tell us they wasn't serving and it says that they don't close until 10:00 horrible service
- LDLucas DarlingOct 14, 20251.0Placed a mobile order at 9:38. Arrived at 9:45. Employees had everything locked up and ignored my existence for 12 minutes until they smirked as I drove away. I genuinely don’t mind if they want to close early, just don’t waste my time by accepting an order.
- NKNAVEEN KUMAR KALYANAMSep 29, 20251.0We ordered four coffees but we didn’t get any straws and they told silly reasons and walked out . When we drink the coffee ice is coming the worst thing never happened before
- JSJ SSep 5, 20251.0I don’t know how places can’t update their hours online says they close at 10pm but they close at 9pm -.-
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1425 Washington Ave, Albany, NY?
Dunkin' is open every day from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals can I get at the Dunkin' in Albany, NY?
You can get breakfast, lunch, and brunch meals at this Dunkin' location.
What special holiday drinks are available at this Dunkin'?
During the holiday season, you can enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' Albany serve vegetarian options?
Yes, Dunkin' serves vegetarian options.
Can I use a debit or credit card when purchasing at this Dunkin'?
Yes, both debit and credit cards are accepted as payment methods.
Is there a drive-thru service available at the Dunkin' on Washington Ave?
Yes, this Dunkin' location offers a drive-thru service for your convenience.
What are some nearby coffee shops to Dunkin' at 1425 Washington Ave?
Nearby coffee shops include another Dunkin' location and APlus at Sunoco, both good options to grab coffee if visiting the area.
Are there any hotels near the Dunkin' in Albany for visitors?
Yes, nearby hotels include Courtyard by Marriott Albany Thruway, CrestHill Suites SUNY University Albany, Extended StayAmerica-Albany, and Fairfield Inn Albany University Area, providing convenient lodging options close to Dunkin'.
How can the nearby Albany bus stations help me get to Dunkin'?
Nearby bus stations like the University at Albany Megabus Stop, Greyhound Bus Stop, and Megabus services provide public transit options, making it easier for customers to reach Dunkin' without a car.